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Nursing HomeMedicaid

Ohio Veterans Home

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

3416 Columbus Ave, Sandusky, OH 44870427 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 42 Google reviews

5
4
3
2
1
Ohio Veterans Home Nursing Home in Sandusky, OH — Street View
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What this means for your family

This facility is highly regarded for its compassionate nursing staff and beautiful, engaging campus environment, making it a strong choice for long-term and memory care. However, families should be prepared for potential administrative hurdles and should clarify communication expectations with the front office during the intake process.

Google Reviews

Google Reviews

42 reviews on Google
The Ohio Veterans Home is widely praised for its dedicated nursing staff, beautiful campus grounds, and high-quality care for veterans, with many families expressing deep gratitude for the compassionate end-of-life support provided to their loved ones. While the majority of reviews are highly positive, some families have raised concerns regarding administrative communication, occasional rudeness from front-desk staff, and dissatisfaction with food quality.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities9.0MedsN/AMemory10.0Comms4.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Well-maintained, park-like campus grounds
  • Strong support for end-of-life care
  • Engaging activities and amenities for families

Concerns

  • Administrative and communication delays regarding financial/estate affairs (mentioned by 2 reviewers)
  • Unprofessional or rude front-desk/telephone staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(3)'17(3)'19(3)'21(1)'23(4)'25(4)'26(2)

Distribution · 48 analyzed

5
33
4
6
3
2
2
3
1
4

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the beautiful park-like grounds here, what are some of the most popular outdoor activities or social events that residents and their visiting families enjoy together?
  • 2How does your clinical team approach emergency medical care and coordination with outside specialists to ensure residents receive comprehensive support?
  • 3When navigating the complexities of financial or estate affairs, what is the standard process for ensuring families receive timely updates and clear communication from your administrative team?
  • 4I noticed your staffing rating is excellent; how do you foster that compassionate, attentive culture among your nursing team to ensure residents feel truly cared for?
  • 5What steps are being taken to improve the consistency of communication and responsiveness when families reach out to the front office or via telephone?
  • 6With the recent focus on health inspection standards, could you share how your team is actively working to address those specific areas and enhance the overall quality of care?

Personalized based on this facility's data


Key Review Excerpts

The OVH nursing and doctor team took excellent care of my father who was a resident since 2012 until he passed comfortably and peacefully with his favorite nurses.

Long-term resident's family · 2025★★★★★

My father was transferred to their Memory Care unit from another facility which was newer but the care was terrible. Well the difference has been night and day. He is received 100% better care at the Ohio Veterans Home!

Memory care family member · 2018★★★★★

Our family has been very happy with all aspects of the Ohio Veterans Home, from the admission process, nursing care, activities, etc. It is a very stressful decision to move a loved one into any facility but having someone like Kim in Admissions made it less stressful.

Resident's family · 2022★★★★★
Source: 42 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.73hrs
97%
Registered nurses for medical care
Total Nursing
4.85hrs
OK
All nurses + aides combined
Staff Turnover
36%
Lower is better (< 30% = good)
RN Turnover
10%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
12.1%
OH
28.2%
Erie
13.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Erie
89.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.9%
Worse than Avg
Here
18.9%
US
15.4%
OH
9.4%
Erie
16.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
19.4%
OH
21.6%
Erie
22.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OH
94.5%
Erie
93.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.4%
Mixed vs Avgs
Here
12.4%
US
14.4%
OH
5.8%
Erie
14.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
79.7%
OH
75.6%
Erie
73.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
OH
78.4%
Erie
80.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Erie
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Above state avg (10.1)
10 complaint-triggered

Families filed multiple complaints leading to serious findings of abuse and neglect, with recent deficiencies in November 2025 for resident protection and June 2025 for accident prevention and abuse issues. The facility shows recurring problems across safety systems, resident protection, and accident prevention that have persisted across multiple surveys despite corrections. While most deficiencies are marked as corrected, the pattern of complaint-triggered investigations and repeat issues in critical care areas suggests ongoing supervision and safety concerns.

Feb 5, 2026Complaint
4
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Nov 6, 2025Complaint
1
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 6, 2025Complaint
4
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 28, 2025Complaint
1
0926Potential for harm · IsolatedCorrected

Environmental Deficiencies

Have policies on smoking.

Jan 11, 2024Routine
17
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Oct 24, 2019Routine
9
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ohio Veterans Home

Organization Type

government

Ownership & Management

Owners

State of Ohio Office of Budget and Management State Accounting

Owner · Organization

Key personnel

Holecek, TerryManagerOrchowski, PaulaManagerState of Ohio Office of Budget and Management State AccountingAdp of the SnfHolecek, TerryAdp of the SnfOrchowski, PaulaAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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