Ohio Veterans Home
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 42 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate nursing staff and beautiful, engaging campus environment, making it a strong choice for long-term and memory care. However, families should be prepared for potential administrative hurdles and should clarify communication expectations with the front office during the intake process.
Google Reviews
Google Reviews
42 reviews on Google“The Ohio Veterans Home is widely praised for its dedicated nursing staff, beautiful campus grounds, and high-quality care for veterans, with many families expressing deep gratitude for the compassionate end-of-life support provided to their loved ones. While the majority of reviews are highly positive, some families have raised concerns regarding administrative communication, occasional rudeness from front-desk staff, and dissatisfaction with food quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Well-maintained, park-like campus grounds
- Strong support for end-of-life care
- Engaging activities and amenities for families
Concerns
- Administrative and communication delays regarding financial/estate affairs (mentioned by 2 reviewers)
- Unprofessional or rude front-desk/telephone staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 48 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the beautiful park-like grounds here, what are some of the most popular outdoor activities or social events that residents and their visiting families enjoy together?
- 2How does your clinical team approach emergency medical care and coordination with outside specialists to ensure residents receive comprehensive support?
- 3When navigating the complexities of financial or estate affairs, what is the standard process for ensuring families receive timely updates and clear communication from your administrative team?
- 4I noticed your staffing rating is excellent; how do you foster that compassionate, attentive culture among your nursing team to ensure residents feel truly cared for?
- 5What steps are being taken to improve the consistency of communication and responsiveness when families reach out to the front office or via telephone?
- 6With the recent focus on health inspection standards, could you share how your team is actively working to address those specific areas and enhance the overall quality of care?
Personalized based on this facility's data
Key Review Excerpts
“The OVH nursing and doctor team took excellent care of my father who was a resident since 2012 until he passed comfortably and peacefully with his favorite nurses.”
“My father was transferred to their Memory Care unit from another facility which was newer but the care was terrible. Well the difference has been night and day. He is received 100% better care at the Ohio Veterans Home!”
“Our family has been very happy with all aspects of the Ohio Veterans Home, from the admission process, nursing care, activities, etc. It is a very stressful decision to move a loved one into any facility but having someone like Kim in Admissions made it less stressful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints leading to serious findings of abuse and neglect, with recent deficiencies in November 2025 for resident protection and June 2025 for accident prevention and abuse issues. The facility shows recurring problems across safety systems, resident protection, and accident prevention that have persisted across multiple surveys despite corrections. While most deficiencies are marked as corrected, the pattern of complaint-triggered investigations and repeat issues in critical care areas suggests ongoing supervision and safety concerns.
Feb 5, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nov 6, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 6, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 28, 2025Complaint1
Environmental Deficiencies
Have policies on smoking.
Jan 11, 2024Routine17
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Oct 24, 2019Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Ohio Veterans Home
government
Ownership & Management
Owners
State of Ohio Office of Budget and Management State Accounting
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit dvs.ohio.gov
Medicare data downloads
Original nursing home datasets
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