Nursing HomeMedicaid Investigative

Odin Health and Rehab Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

300 Green Street, Odin, IL 62870|99 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.6/5

based on 92 Google reviews

(618) 775-6444 Directions Website

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8/ 10

critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Abuse citation on record
Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (22 vs median 11.0)
High staff turnover (63%)
High RN turnover (67%)

Bottom 25% in IL · Below recommended RN staffing · Worst in CREST HEALTHCARE CONSULTING chain · $176,517 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility is highly regarded for its cleanliness and dedicated therapy team, making it a strong candidate for rehabilitation. However, families should be aware of reports regarding staffing shortages and occasional communication delays; we recommend asking the administration directly about their current staffing ratios and preferred methods for ensuring timely updates on your loved one's care.

Google Reviews

92 reviews on Google

“Odin Health and Rehab Center receives high praise for its cleanliness, friendly staff, and welcoming environment, with many families noting that their loved ones were treated with dignity and respect. However, there are recurring concerns regarding understaffing, which some reviewers claim leads to slow response times for resident needs and difficulties in communication with administrative office personnel. While most feedback is overwhelmingly positive, families should be aware of these potential service gaps during busy or off-hours.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Friendly and compassionate nursing staff
Strong rehabilitation therapy team
Welcoming and family-oriented atmosphere

Concerns

Chronic understaffing leading to slow call light response times (mentioned by 4 reviewers)
Difficulty reaching staff or administrative personnel by phone (mentioned by 3 reviewers)
Inconsistent attention to personal hygiene needs (e.g., hair washing) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 97 analyzed

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed many families mention how clean and well-maintained the facility is; how do you ensure the rooms stay tidy for residents throughout the day?
2With the recent health inspections, what specific steps is the team taking to address the identified deficiencies and improve care standards?
3How do you ensure that call lights are answered promptly, especially during busy shifts or when the floor is short-staffed?
4What is the protocol for managing medical emergencies or sudden changes in health during the overnight hours?
5How do you ensure that personal hygiene needs, like regular hair washing and grooming, are consistently managed for every resident?
6What kind of daily activities or social events are planned to keep the residents engaged and part of the community?

Personalized based on this facility's data

Key Review Excerpts

“The Nurses, office personnel, and Aides are all very efficient and caring in their care of my Mother. They are all top notch and I appreciate each one! I thank them for their upbeat personalities despite their overworked short handed schedules they have been working.”

Long-term resident's family · 2022★★★★☆

“The therapy team at Odin Health and Rehab is the best around! They go above and beyond for every patient they treat. They take time to get to know each resident to customize their plan of care.”

Rehab patient's family · 2023★★★★★

“My mother stayed at Odin Health and Rehab for a few months and overall the experience was good for Mom and our family. The staff was very kind and helpful and treated Mom well. The only real complaint I have is with Jill (not sure of her position, but she works in the office.) I found her to be quite incompetent.”

Long-term resident's family · 2021★★★★☆

Source: 92 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.37hrs

49%

Registered nurses for medical care

Total Nursing

3.19hrs

78%

All nurses + aides combined

Staff Turnover

62%

Lower is better (< 30% = good)

RN Turnover

85%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility78.4%

Worse than Avg

Here

78.4%

12.1%

52.5%

Marion

21.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility8.0%

Better than Avg

Here

8.0%

15.5%

21.8%

Marion

11.8%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility13.7%

Worse than Avg

Here

13.7%

5.3%

6.6%

Marion

4.9%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility27.1%

Worse than Avg

Here

27.1%

19.5%

18.3%

Marion

20.7%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility26.9%

Worse than Avg

Here

26.9%

19.4%

21.1%

Marion

19.8%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility86.3%

Worse than Avg

Here

86.3%

93.4%

90.0%

Marion

92.8%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility48.3%

Worse than Avg

Here

48.3%

81.8%

69.0%

Marion

80.0%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility61.5%

Worse than Avg

Here

61.5%

79.8%

63.1%

Marion

74.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.4%

Marion

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies

4penalties

Above state avg (12.0)

33 complaint-triggered

$176,517 in fines

This facility has a concerning pattern of deficiencies spanning multiple critical care areas, with many triggered by family complaints. Recurring problems include resident abuse/neglect protection, medication management, accident prevention, and pain management, appearing repeatedly across recent inspections. While the facility corrects violations when cited, the persistent nature of serious issues like abuse protection and medication errors suggests ongoing care quality challenges that families should carefully investigate before considering placement.

Nov 14, 2025Complaint2 findings

0580Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 6, 2025Complaint2 findings

0697Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 11, 2025Complaint4 findings

0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jun 3, 2025Complaint1 finding

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 14, 2025Routine29 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0004Potential for harm · WidespreadCorrected