Odd Fellow-Rebekah Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 18 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (16 vs median 11.0)
- High staff turnover (55%)
Below average in IL · Below recommended RN staffing · Above average staffing · $200,138 in fines
What this means for your family
While many families report excellent care and a clean environment, the recent allegations regarding management integrity and safety protocols are concerning. We strongly recommend that you conduct an unannounced visit and ask direct questions about their emergency response protocols and staff-to-patient ratios to ensure your loved one's safety.
Google Reviews
Google Reviews
18 reviews on Google“The Odd Fellow-Rebekah Home receives polarized feedback, with many families praising the compassionate, attentive nursing staff and the facility's cleanliness. However, there are serious historical and recent allegations regarding management integrity, communication failures during medical emergencies, and concerns about patient safety protocols. Families should weigh the positive experiences in rehab and long-term care against these significant reports of administrative dishonesty and neglect.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective rehab therapy services
- Strong communication for long-term care families
Concerns
- Allegations of administrative dishonesty and management issues (mentioned by 2 reviewers)
- Poor response to medical emergencies and patient neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has 162 residents, how do you ensure that each individual receives personalized attention and consistent care throughout the day?
- 2Could you walk me through the specific protocols in place for medical emergencies to ensure that residents receive immediate and effective intervention?
- 3I noticed there have been some recent administrative changes; how is the current leadership team working to improve overall operational transparency and communication with families?
- 4With a 2-star CMS overall rating, what specific steps is the facility taking to address recent health inspection findings and improve the quality of care?
- 5What does a typical daily schedule look like for residents, and how do you encourage participation in activities to keep everyone engaged and active?
- 6Since family communication is a noted strength here, what is the best way for us to stay updated on our loved one's health status and any changes in their care plan?
Personalized based on this facility's data
Key Review Excerpts
“My mother in law was in their Alzheimer's unit for years and I have never seen a more caring staff. Living out of state they called and made sure we knew everything that was going on with her.”
“My grandmother was here and she always had bed sores and she had problems eating so they were suppose to watch her while she eats and one day we get a call saying she choked on her food and nobody even tried to help her.”
“The management lies a lot and are ready to throw you under the bus really fast. You all be very careful as they will try to have you lie about existing issues and will DNR you if you refuse or do otherwise knowingly or not.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
9
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 70 deficiencies across multiple surveys, including 24 complaint-triggered violations where families reported problems. The most recurring issues involve medication management errors, wound and pressure sore care, and accident prevention/safety hazards. Problems persist across years in these same areas, with repeated citations for medication errors, pressure ulcer care, and safety supervision appearing in both routine inspections and family complaints, suggesting ongoing systemic challenges despite reported corrections.
Apr 24, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 20, 2026Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 26, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nov 21, 2025Routine6
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 10, 2025Complaint4
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 23, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Oct 8, 2024
$75,416
Payment Denial
Oct 8, 2024
15-day denial
Fine
Dec 6, 2023
$124,722
Payment Denial
Dec 6, 2023
53-day denial
Ownership & Operations
Who Operates This Facility
Odd Fellow-Rebekah Home
nonprofit
Chain Affiliation
Heritage Operations Group
9 facilities nationwide
Chain avg rating: 2.1/5 · Rank 3 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit oddfellowrebekahhome.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.