Oceanview Post Acute
Strong Medicare quality ratings; families often praise welcoming and professional tour/sales staff. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
This facility is excellent for those seeking a beautiful, social, and well-managed independent living environment, particularly due to the outstanding sales and administrative staff. However, if you are seeking skilled nursing or high-level medical care, you must investigate the management of the nursing wing specifically, as there are serious, recurring allegations regarding staff training and resident neglect.
Google Reviews
Google Reviews
29 reviews on Google“Families considering this facility will find a community highly praised for its welcoming atmosphere, professional sales/tour staff, and beautiful, well-maintained apartments. While many residents enjoy the social environment and dining, there are serious, critical allegations from a few reviewers regarding mismanagement and neglect in the skilled nursing division.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and professional tour/sales staff
- Beautifully updated and well-maintained facilities
- Friendly and social community atmosphere
- High-quality dining options
Concerns
- Allegations of mismanagement and profit-driven motives in administration (mentioned by 2 reviewers)
- Serious allegations of neglect and elder abuse
- Disorganization within the skilled nursing wing
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates for positive reviews, often using the exact same phrasing for different reviewers. When addressing negative reviews, the owner adopts a defensive tone, citing HIPAA regulations to avoid addressing specific allegations.
Questions for Your Tour
- 1It is wonderful to see how beautifully updated and well-maintained the facility is; what recent improvements have been made to the resident living areas?
- 2We noticed the dining options are a highlight for many; could you tell us more about the daily menu and how much input residents have in their meals?
- 3With the skilled nursing wing being such a vital part of the care here, how do you ensure seamless communication between the nursing staff and the rest of the team?
- 4How does the clinical team handle medical emergencies or sudden changes in a resident's health during the night?
- 5What kind of social activities or community events are planned to help residents stay connected and engaged with one another?
- 6We appreciate how responsive the management is to feedback; how does the administration work with families to address any concerns that might arise regarding care or facility operations?
Personalized based on this facility's data
Key Review Excerpts
“The staff is caring, work hard to meet your needs, and are responsive to everyone's requests. I must admit, one of the most awesome surprises has been how wonderful the me”
“Jonathan gave us a tour of the complex and it looks beautiful. Update common areas and well designed apartments for seniors. We loved the community. Lots of happy residents, good food, lots of activities.”
“The care that Forest Hill has provided to my uncle has been exceptional. They are helping him live his last days with dignity and grace.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Oceanview Post Acute has concerning patterns with families filing reports that triggered 15 deficiencies. Safety hazards appear repeatedly across surveys, particularly accident prevention issues. The facility also shows recurring problems with medication management, infection control, and food safety. While all deficiencies show correction dates, the repeated nature of safety and medication issues suggests ongoing operational challenges families should carefully evaluate.
Dec 12, 2025Routine14
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Sep 24, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 11, 2025Complaint2
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Apr 4, 2025Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Feb 25, 2025Complaint1
Construction Deficiencies
Use approved construction type or materials.
Oct 2, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Federal Penalties
Payment Denial
Mar 20, 2024
8-day denial
Fine
Jun 26, 2023
$3,147
Fine
May 30, 2023
$6,293
Ownership & Operations
Who Operates This Facility
Oceanview Post Acute
for profit
Chain Affiliation
Bvhc, LLC
12 facilities nationwide
Chain avg rating: 3.3/5 · Rank 6 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit pacificgroveseniorliving.com
Medicare data downloads
Original nursing home datasets
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