Ocean Hills Assisted Living & Memory Care
Families consistently rate this highly — reviewers highlight high-quality dining and meal variety. Schedule a visit to confirm the fit.
based on 51 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a luxury, resort-style environment with high-quality dining and engaging social programs. However, if your loved one requires highly responsive medical technician intervention, you should specifically inquire about their protocols for medication timing and staff availability during off-hours.
Google Reviews
Google Reviews
51 reviews on Google“Ocean Hills is highly regarded for its luxury-style amenities, vibrant social atmosphere, and exceptional dining options. While many families praise the compassionate care and engaging activities, some reviewers have raised concerns regarding administrative communication and occasional delays in medication or response times.”
Quality Themes
Tap a score for detailsStrengths
- High-quality dining and meal variety
- Engaging social activities and outings
- Beautiful, well-maintained luxury facilities
- Compassionate and attentive care staff
- Excellent maintenance and upkeep
Concerns
- Administrative communication and professionalism (mentioned by 2 reviewers)
- Delays in medication administration or staff response (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, frequently using the reviewer's name and acknowledging specific staff members or details mentioned. However, the response pattern shifts to a defensive and dismissive tone when addressing negative feedback.
Questions for Your Tour
- 1We've heard wonderful things about the dining variety here; could you tell us more about how the menus are planned and how residents can request special meal preferences?
- 2It's great to see how much you engage with your community online; how does the administration typically keep families updated on important facility changes or news?
- 3With the beautiful grounds and luxury facilities you have, what kind of social outings or community excursions do the residents participate in most often?
- 4In terms of daily care, what systems are in place to ensure that medication administration and staff responses to call lights remain timely and consistent?
- 5How does the care team handle medical emergencies or changes in health status during the overnight hours?
- 6Since the facility is so well-maintained, are there specific areas or amenities that the residents particularly enjoy spending their time in?
Personalized based on this facility's data
Key Review Excerpts
“The environment is so welcoming and the dining room provides delicious meals, a good variety is offered with daily specials.”
“I’d like to share how truly exceptional Maryland one of this facilities med techs in the memory care is. She treats every single one of her residents with such genuine care, empathy, and compassion.”
“The staff is excellent, attentive, and they always call me to let me know about meds, visitors, Moms condition, etc.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 10, 2026InspectionClean
FACILITY EVALUATION REPORT
Apr 25, 2025OtherClean
The facility underwent an unannounced case management visit to complete the annual inspection. The inspector noted that the facility was clean, safe, and in good repair, and observed proper procedures for chemical and medication storage. No deficiencies were cited during this inspection.
Apr 17, 2025ComplaintClean
The investigation report details multiple allegations concerning medication administration and resident care. Two deficiencies were cited, both classified as Type B violations related to medication management and record-keeping. However, the report notes that the deficiencies were cleared during the visit, and the facility provided documentation and corrective actions.
Apr 17, 2025InspectionClean
The investigation report details multiple allegations concerning medication administration and resident care. Two deficiencies were cited, both classified as Type B violations related to medication management and record-keeping. However, the report notes that the deficiencies were cleared during the visit, and the facility provided documentation and corrective actions.
Mar 17, 2025OtherClean
The facility underwent an unannounced case management visit to follow up on a prior incident report. The Licensing Program Analyst conducted a health and safety check and reviewed facility records. No deficiencies were cited during this inspection, and no immediate health or safety concerns were observed.
Dec 13, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 24, 2024ComplaintClean
This report details a complaint investigation conducted regarding several allegations, including staff assistance with toileting, medication management, improper transfers, soiled clothing, food quality, insect presence, and general cleanliness. The investigation found that the preponderance of the evidence was not met for any of the allegations, resulting in all cited issues being deemed unsubstantiated.
Feb 27, 2024InspectionClean
The facility underwent an unannounced Required Annual Inspection. The inspection noted that pathways were clear, required furnishings and supplies were present, and essential safety equipment (alarms, detectors, fire extinguishers) was functional and maintained. Overall, no deficiencies were observed or cited during this visit.
Ownership & Operations
Who Operates This Facility
Triton Senior Lvg,llc; Northstar Senior Lvg,inc.
JOHNSTON, SHERYL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
51 reviews from families & visitors
Official Website
Visit oceanhillsseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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