Aegis Assisted Living at Shadowridge

This report details a complaint investigation conducted on February 27, 2026, regarding allegations of poor resident treatment and care lapses. While multiple allegations were reviewed, the investigation found that the evidence for most claims was unsubstantiated. One deficiency was cited regarding resident dignity, but this was subsequently cleared by the facility.

The facility underwent an unannounced case management visit to continue the required 1-Year visit. The inspection found the facility to be clean, safe, and in good repair, with all observed systems and supplies meeting regulatory requirements. No deficiencies were cited during this inspection.

The facility underwent an unannounced Required 1-Year visit. The Licensing Program Analyst reviewed facility records and observed residents in care. Due to time constraints, the annual inspection could not be completed, and a return visit is required.

The facility underwent an unannounced Case Management - Annual Continuation visit. The inspection noted several positive findings, including clean and safe premises, proper storage of chemicals and medications, and adequate food supplies. No deficiencies were cited during this inspection.

The facility underwent an unannounced Required 1-Year visit. The Licensing Program Analyst reviewed facility records and observed residents in care. No deficiencies were cited during this visit, though the annual inspection could not be completed and requires a return visit.

The facility underwent an unannounced Collateral visit conducted by the Licensing Program Analyst. The analyst conducted multiple interviews with staff and found no deficiencies to observe or cite during this visit.

This was an unannounced Case Management visit conducted to follow up on a self-reported medication incident. The primary deficiency cited relates to the administration of a resident's medication patch, where the administration schedule deviated from the physician's order. The report notes this failure poses a potential health risk to the residents in care.

This was an unannounced Case Management visit conducted to follow up on a self-reported medication incident. The primary deficiency cited relates to the administration of a resident's medication patch, where the administration schedule deviated from the physician's order. The report notes this failure poses a potential health risk to the residents in care.