Oakwood Memory & Senior Care

The inspection was an office visit conducted by the CDSS CCL Santa Rosa Regional Office. The primary focus was reviewing the Default Decision and Order related to the facility's LLC membership changes. No specific deficiencies were cited in the final report section.

The facility underwent a required 1-year annual inspection and was generally observed to be compliant with regulations. The report explicitly states, "No deficiencies cited." The facility was noted to have several items pending submission, such as updated insurance and various licensing forms, which are administrative follow-ups rather than cited deficiencies.

The investigation was conducted following a complaint and found the initial allegation regarding staff training to be substantiated. One deficiency was cited concerning the failure to maintain complete documentation of required staff training in personnel records. Although the facility stated corrective actions were taken during the visit, the report formally cited this deficiency.

The inspection noted several deficiencies related to facility maintenance, food service procedures, and required documentation. Specific issues included cold food observation, unclean dishwashing equipment, and an expired administrator certificate. The facility was advised to correct these items and submit updated records by 10/8/2024.

The inspection revealed several deficiencies across multiple areas, including immediate health risks related to unsecured chemicals and improper food storage. Non-compliance was also noted regarding facility maintenance (leaking plumbing) and required documentation (administrator records). Multiple deficiencies were cited, requiring corrective action by specified due dates.

This report details the findings of a complaint investigation conducted regarding allegations of physical abuse. The investigation concluded that the allegation was unsubstantiated based on the review of documents and witness statements. No citations were issued during this visit.

This report details the findings of a complaint investigation conducted on behalf of the Department of Social Services. The initial allegation regarding medications not being dispensed per physician's orders was investigated. Based on the evidence reviewed, the allegation was ultimately determined to be unsubstantiated.

The inspection was conducted as a Case Management visit following a complaint investigation. The primary deficiency found relates to the accessibility and maintenance of resident records. Specifically, staff were unable to locate necessary resident files due to issues with the secured office.