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Assisted Living

Oakwood Health Promotions

Limited public data on Oakwood Health Promotions. Call, tour, and ask to meet current residents' families — your own impression matters most.

16351 Rotunda Drive, Dearborn, MI 48120332 bedsLicensed & Active
Google rating
3.8/5

based on 76 Google reviews

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Oakwood Health Promotions Assisted Living in Dearborn, MI — Street View
Street View

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What this means for your family

While the facility offers a clean environment and some excellent therapists, the recurring reports of understaffing and inconsistent personal care are serious red flags. If you choose this facility, we recommend frequent, unannounced visits to ensure your loved one's hygiene and basic needs are being met.

Google Reviews

Google Reviews

76 reviews on Google
Families should be aware of significant concerns regarding staffing shortages and inconsistent care quality, particularly regarding hygiene and responsiveness. While some reviewers praise the friendly nature of certain staff members and the cleanliness of the facility, others report instances of neglect and rude behavior from specific employees.

Quality Themes

Tap a score for details
Food3.0Staff3.0Clean8.0ActivitiesN/AMedsN/AMemory1.0Comms5.0ValueN/A

Strengths

  • Friendly and polite staff members
  • Clean and well-maintained environment
  • Good rehabilitation therapy services
  • Secure area with beautiful views

Concerns

  • Understaffing leading to delayed care and neglect (mentioned by 3 reviewers)
  • Rude or uncaring staff behavior (mentioned by 3 reviewers)
  • Inconsistent hygiene and personal care (showering/changing) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.62023(9)4.22024(13)3.52025(8)1.02026(1)

Distribution · 31 analyzed

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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed how much the management engages with everyone's feedback online; how does that communication loop help improve the daily care for residents?
  • 2With the beautiful views and secure grounds here, what kind of outdoor or social activities do residents typically enjoy during the day?
  • 3How do you ensure that personal care needs, like grooming and hygiene, are met consistently throughout every shift?
  • 4Could you tell me more about the dining experience and how the meal service is structured for the residents?
  • 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6Since you have such strong rehabilitation services, how do you coordinate therapy sessions with the daily care routines?

Personalized based on this facility's data


Key Review Excerpts

The rehab is pretty bad. They don't shower or change your loved one. Most of the CNA hide so they don't have to do anything. Alex William and Fred are great. The therapist are good.

Rehab patient's family · 2024☆☆☆☆

Looked very clean, is a large area that seems secure and they have some beautiful views. They are a bit understaffed so food can sometimes run late as well as room cleaning/personal care so come there for a good time not a long time!

Prospective resident's family · 2024★★★☆☆

My family care has been great , except for last year on the floor upstairs I didn't know they even had this floor upstairs, but my grandmother was not care for up there she had dementia and was very ill she kept throwing up and African nurse was very mean and uncaring toward her

Long-term resident's family · 2024★★★☆☆
Source: 76 Google reviews

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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