Assisted Living

Oakwood Health Promotions

Name: Public quality & inspection record for Oakwood Health Promotions
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Oakwood Health Promotions. Call, tour, and ask to meet current residents' families — your own impression matters most.

16351 Rotunda Drive, Dearborn, MI 48120|Reported capacity: 332|Licensed & active

Google rating

3.8/5

based on 76 Google reviews

(313) 253-9600 Directions

Street View

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What this means for your family

Every family's needs are unique. We encourage you to visit Oakwood Health Promotions in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

76 public Google reviews available

Families should be aware of significant concerns regarding staffing shortages and inconsistent care quality, particularly regarding hygiene and responsiveness. While some reviewers praise the friendly nature of certain staff members and the cleanliness of the facility, others report instances of neglect and rude behavior from specific employees.

Quality Themes

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Strengths

Friendly and polite staff members
Clean and well-maintained environment
Good rehabilitation therapy services
Secure area with beautiful views

Concerns

Understaffing leading to delayed care and neglect (mentioned by 3 reviewers)
Rude or uncaring staff behavior (mentioned by 3 reviewers)
Inconsistent hygiene and personal care (showering/changing) (mentioned by 2 reviewers)

Rating Trends

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Distribution · 31 analyzed

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed how much the management engages with everyone's feedback online; how does that communication loop help improve the daily care for residents?
2With the beautiful views and secure grounds here, what kind of outdoor or social activities do residents typically enjoy during the day?
3How do you ensure that personal care needs, like grooming and hygiene, are met consistently throughout every shift?
4Could you tell me more about the dining experience and how the meal service is structured for the residents?
5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
6Since you have such strong rehabilitation services, how do you coordinate therapy sessions with the daily care routines?

Personalized based on this facility's data

Key Review Excerpts

“The rehab is pretty bad. They don't shower or change your loved one. Most of the CNA hide so they don't have to do anything. Alex William and Fred are great. The therapist are good.”

Rehab patient's family · 2024★☆☆☆☆

“Looked very clean, is a large area that seems secure and they have some beautiful views. They are a bit understaffed so food can sometimes run late as well as room cleaning/personal care so come there for a good time not a long time!”

Prospective resident's family · 2024★★★☆☆

Source: 31 Google reviews in the current analysis set; Google reports 76 total

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(313) 253-9600

16351 Rotunda Drive

Dearborn, MI 48120

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

76 reviews from families & visitors

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.