Ch Rehab & Nurs Cnt - Commons Dearborn
Strong Medicare quality ratings; families often praise beautiful, well-maintained grounds and facilities. Still worth an in-person visit.
based on 75 Google reviews
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What this means for your family
This facility offers a very different experience depending on the unit; independent and memory care residents often report high satisfaction with the environment and staff. However, the rehabilitation and skilled nursing units have persistent reports of understaffing and neglect. If considering this facility, we strongly recommend daily visits to monitor your loved one's care and asking management specifically about current nurse-to-patient ratios.
Google Reviews
Google Reviews
75 reviews on Google“CH Rehab & Nurs Cnt - Commons Dearborn presents a polarized experience, with many residents and families praising the independent and assisted living sections for their friendly staff, beautiful grounds, and engaging atmosphere. However, the rehabilitation and skilled nursing units face significant, recurring complaints regarding understaffing, poor communication, and neglectful care, with some families reporting serious safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and facilities
- Engaging activities and amenities for independent living
- Compassionate and attentive staff in memory care and assisted living
- Strong rehabilitation progress for some patients
Concerns
- Chronic understaffing leading to neglect (mentioned by 9 reviewers)
- Poor communication with family members (mentioned by 5 reviewers)
- Inattentive or rude nursing/CNA staff (mentioned by 7 reviewers)
- Delayed response times for basic needs (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure that residents receive timely assistance when they press their call buttons?
- 3Can you walk me through your process for keeping families updated on a loved one's health status, especially when there are changes in medication or care needs?
- 4With the facility being so well-maintained, how do you ensure that the same level of attention is consistently applied to the hands-on, daily care of the residents?
- 5What does a typical day look like for residents here, and how do you encourage participation in activities for those who might be hesitant to join in?
- 6How does your nursing team coordinate with families to ensure that medication management is handled accurately and transparently?
Personalized based on this facility's data
Key Review Excerpts
“My mom was at The Terrace in memory care for 4+ years. I was so gratified that many of the caregivers were the same people for all those years. Stable staffing is so important.”
“The rehab is pretty bad. They don't shower or change your loved one. Most of the CNA hide so they don't have to do anything. You have to make sure someone is there to see your loved one every day.”
“My dad was at Beaumont Commons for six years. He received excellent care there and was treated with love and respect. The staff treated him like he was their own father.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring safety and fire protection issues that persist across multiple surveys, including problems with fire safety systems, emergency preparedness, and electrical equipment appearing in 2022, 2024, and continuing into 2025. The facility also shows repeated deficiencies in resident rights and food safety. While all violations have correction dates, the recurrence of similar safety concerns across three years suggests ongoing challenges with maintaining compliance standards.
Mar 27, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 19, 2025Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 29, 2024Routine16
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Dec 15, 2022Routine8
Smoke Deficiencies
Provide properly protected cooking facilities.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Federal Penalties
Payment Denial
Feb 29, 2024
33-day denial
Ownership & Operations
Who Operates This Facility
Ch Rehab & Nurs Cnt - Commons Dearborn
nonprofit
Chain Affiliation
Corewell Health
8 facilities nationwide
Chain avg rating: 4.4/5 · Rank 6 of 8 (Best)
Ownership & Management
Owners
Oakwood Healthcare INC
Owner · Organization
Beaumont Health
Owner (parent company) · Organization
Corewell Health
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit corewellhealth.org
Medicare data downloads
Original nursing home datasets
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