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Reviewer concerns include recurring resident falls and inadequate safety response (mentioned by 2 reviewers) — investigate before committing.
based on 5 Google reviews
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Reviewer feedback for Allegria Village suggests areas to investigate further. Common concerns include: recurring resident falls and inadequate safety response (mentioned by 2 reviewers), poor quality of dining services (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Allegria Village receives polarized feedback, with long-term independent living residents praising the security and staff friendliness, while family members of those requiring higher levels of care report significant issues. Critical concerns include recurring resident falls and dissatisfaction with dining services. Families should be aware that the facility's independent living and clinical care services appear to have distinct reputations.
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Key Review Excerpts
“First is security. I have a first-floor apartment with a patio that has sliding doors leading out to it. I never have to worry about intruders. Security staff patrol the grounds and hallways night and day.”
“My mom(Marsha H) has been living here for over a year and it’s home now. The staff And securityis always so friendly and helpful anytime she needs anything, And I see them treating the other residents with care as well.”
“My Auntie has fallen too many times there.At least 4 times, I was informed, they keep saying it's the mattress. Not acceptable excuse.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding medication management, including failure to notify doctors of repeated medication refusals, and issues with staff scheduling accuracy. There have also been documented instances of delayed response times to resident call lights and difficulties accessing portable oxygen equipment.
Resident A repeatedly refused medications throughout December, January, and February; there was no documentation indicating the facility contacted the appropriate licensed professional to address these repeated refusals. Additionally, multiple missed documented doses of medication were observed on the medication administration record.
Numerous inconsistencies were found between staff daily assignment sheets and work schedules, indicating the facility failed to update the planned work schedule to show the staff who actually worked.
The resident of concern did not receive appropriate care, specifically regarding difficulty obtaining portable oxygen tanks for use outside of their room, and excessive wait times for call light responses (some exceeding 20 minutes).
Hfv Opco, LLC
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MI LARA — View Official Record
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