Nursing HomeMedicaid

Oakview Nursing Home

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

511 East Center, Conrad, IA 50621|46 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 10 Google reviews

(641) 366-2212 Directions Website

Street View

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What this means for your family

While recent reviews suggest the facility has improved its responsiveness and communication, the historical reports of neglect and poor emergency management are concerning. We recommend that you tour the facility and specifically ask about their emergency evacuation protocols and how they ensure timely response to call lights during off-peak hours.

Google Reviews

10 reviews on Google

“Oakview Nursing Home receives polarized feedback, with some families praising the facility's cleanliness and attentive staff, while others report severe concerns regarding neglect and emergency preparedness. While recent reviews highlight a well-run environment, older and critical accounts describe dangerous maintenance issues and a lack of basic care for residents during end-of-life stages.”

Quality Themes

Tap a score for details

Strengths

Clean, well-maintained facility
Engaging resident activities
Responsive and pleasant staff
Effective communication with families

Concerns

Slow staff response times for basic resident assistance (mentioned by 2 reviewers)
Inadequate emergency preparedness and staff training (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 10 analyzed

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

1It is wonderful to see how clean and well-maintained the facility is; what specific routines do you have in place to keep the environment so tidy?
2We noticed you are very active in communicating with families; how do you typically keep us updated on our loved one's day-to-day well-being?
3What kind of engaging daily activities or social events do you have planned to keep the residents involved and active?
4How does the team ensure that residents receive timely assistance when they need help with basic daily tasks or call bells?
5Could you walk us through your protocols for medical emergencies and how the staff is trained to respond to urgent situations?
6With a smaller, intimate community of 46 residents, how do you ensure the staff is able to provide personalized attention to everyone's specific needs?

Personalized based on this facility's data

Key Review Excerpts

“The entire staff bent over backwards to answer our questions day or night. They loved on my dad and always treated him with utmost respect. I was alerted about every important thing that happened with dad”

Long-term resident's family · 2024★★★★★

“I was there visiting my grandma and we waited over 30 minutes for the staff to come put her in bed after she was falling asleep in her wheelchair and we had to go ask the desk 2 times before someone came to help.”

Visitor/Family member · 2022★★☆☆☆

“The sink in her bathroom fell off the wall and crushed my grandpa's foot. The sink remained unrepaired for several months. When she was dying they only came to check her 3 times the whole day.”

Long-term resident's family · 2018★☆☆☆☆

Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.58hrs

77%

Registered nurses for medical care

Total Nursing

3.41hrs

83%

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

43%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

12.1%

4.1%

Grundy

18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.5%

Better than Avg

Here

97.5%

93.4%

93.9%

Grundy

82.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility13.3%

Better than Avg

Here

13.3%

15.5%

19.4%

Grundy

25.2%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility8.6%

Better than Avg

Here

8.6%

15.3%

17.5%

Grundy

18.3%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility97.7%

Better than Avg

Here

97.7%

95.5%

95.3%

Grundy

90.6%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility14.2%

Better than Avg

Here

14.2%

14.4%

17.6%

Grundy

21.2%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility89.2%

Better than Avg

Here

89.2%

81.8%

84.1%

Grundy

65.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.0%

Grundy

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies

Well below state avg (6.2)

1 complaint-triggered

Oakview Nursing Home shows a mixed safety record with 10 deficiencies across 3 surveys, primarily involving fire safety systems and building maintenance issues. The facility has struggled with recurring fire safety problems, including sprinkler systems, fire alarms, and smoke detection equipment appearing in multiple surveys. All identified deficiencies have correction dates from the provider, though fire safety issues have persisted across different inspection periods, suggesting ongoing maintenance challenges.

Feb 5, 2026Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 29, 2025Routine2 findings

0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Jul 25, 2024Routine2 findings

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Aug 4, 2023Routine6 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0922Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use and maintenance of medical gas equipment.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total

6deficiencies

Mar 23, 2026ComplaintNo deficiencies

Clean