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Strong Medicare quality ratings; public reviewers often praise secure memory care environment. Still worth an in-person visit.
based on 10 Google reviews
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Creekside has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: secure memory care environment and professional communication with families. Review the component ratings and current source records before deciding.
Creekside receives highly polarized feedback, with some families praising the security and professionalism of the memory care unit while others report severe concerns regarding patient safety. Critical reviews highlight dangerous lapses in medication management, inadequate staffing levels, and poor responsiveness to basic patient needs like hydration and toileting.
Quality Themes
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Concerns
Rating Trends
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Distribution · 13 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Gave my dad wrong meds, overdosed on another med, deprived him of water, took 2 hours to get a pain killer, slow response when activated light for help, left on toilet for 25 minutes before returning to help to his bed.”
“Short staff when we were told full staff. Deprived water, greasy high carb meals, slow to respond when alert button pushed. Took 2 hours to get a pain pill.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
11
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with a long-term catheter
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Creekside has recurring safety and maintenance issues, with 15 deficiencies across 3 surveys focused primarily on fire safety systems, electrical equipment, and emergency preparedness. Problems with emergency lighting and electrical safety have persisted across multiple inspections, suggesting ongoing maintenance challenges. While all deficiencies show correction dates, the pattern of repeated safety violations in critical areas warrants careful consideration during your visit.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Source: Iowa Dept. of Inspections, Appeals & Licensing
Fed violations: 1, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 1, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Fed violations: 0, State violations: 0
Creekside
nonprofit
Western Home Communities
6 facilities nationwide
Owners
Western Home Services INC
Owner · Organization
Hansen, Kris
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit creeksidegrundy.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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