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Nursing HomeMedicaid Top Rated

Creekside

Strong Medicare quality ratings; families often praise secure memory care environment. Still worth an in-person visit.

503 Wical Way, Grundy Center, IA 5063855 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 10 Google reviews

5
4
3
2
1
Creekside Nursing Home in Grundy Center, IA — Street View
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What this means for your family

While the memory care unit is noted for its security and communication, the facility has faced severe allegations regarding medication safety and staffing responsiveness. We strongly advise families to conduct an unannounced visit and specifically ask for the facility's current protocols for medication administration and staffing ratios.

Google Reviews

Google Reviews

10 reviews on Google
Creekside receives highly polarized feedback, with some families praising the security and professionalism of the memory care unit while others report severe concerns regarding patient safety. Critical reviews highlight dangerous lapses in medication management, inadequate staffing levels, and poor responsiveness to basic patient needs like hydration and toileting.

Quality Themes

Tap a score for details
Food1.0Staff4.0CleanN/AActivitiesN/AMeds0.0Memory7.0Comms6.0ValueN/A

Strengths

  • Secure memory care environment
  • Professional communication with families
  • Responsive to specific care transitions

Concerns

  • Medication errors and delays in pain management (mentioned by 2 reviewers)
  • Understaffing leading to slow response times (mentioned by 2 reviewers)
  • Poor nutritional quality and hydration neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)1.02019(1)1.02022(3)5.02023(5)5.02025(1)5.02026(2)

Distribution · 13 analyzed

5
9
4
0
3
0
2
0
1
4

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the facility's 5-star CMS staffing rating, could you walk me through how you manage staff assignments to ensure timely responses to resident needs throughout the day?
  • 2I noticed some feedback regarding the dining experience; what specific steps are you taking to improve the quality and nutritional variety of the meals served here?
  • 3With Creekside being a smaller community of 55 residents, how do you ensure that medication management and pain relief protocols are consistently followed for every individual?
  • 4I see that you actively engage with family feedback online; how do you incorporate that input into your daily operations and care planning?
  • 5Could you describe the daily activity schedule for residents, particularly how you balance group engagement with the needs of those in the secure memory care unit?
  • 6How does your team coordinate with medical professionals to ensure that any changes in a resident's health status are addressed immediately and communicated clearly to the family?

Personalized based on this facility's data


Key Review Excerpts

Creekside Grundy Center memory care cottage answered my prayers for my mother. They are very professional and update me you on things other nursing homes would not tell family members.

Memory care family member · 2023★★★★★

Gave my dad wrong meds, overdosed on another med, deprived him of water, took 2 hours to get a pain killer, slow response when activated light for help, left on toilet for 25 minutes before returning to help to his bed.

Long-term resident's family · 2022☆☆☆☆

Short staff when we were told full staff. Deprived water, greasy high carb meals, slow to respond when alert button pushed. Took 2 hours to get a pain pill.

Long-term resident's family · 2022☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
4.32hrs
OK
All nurses + aides combined
Staff Turnover
31%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

10

measures

Worse Than Avg

1

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
IA
4.1%
Grundy
18.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
Grundy
82.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.5%
Better than Avg
Here
16.5%
US
19.5%
IA
20.7%
Grundy
26.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IA
95.3%
Grundy
90.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
15.3%
IA
17.5%
Grundy
17.9%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility7.1%
Worse than Avg
Here
7.1%
US
0.9%
IA
1.6%
Grundy
1.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.4%
Mixed vs Avgs
Here
80.4%
US
81.8%
IA
84.1%
Grundy
66.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.7%
Mixed vs Avgs
Here
1.7%
US
1.6%
IA
2.0%
Grundy
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (6.2)

Creekside has recurring safety and maintenance issues, with 15 deficiencies across 3 surveys focused primarily on fire safety systems, electrical equipment, and emergency preparedness. Problems with emergency lighting and electrical safety have persisted across multiple inspections, suggesting ongoing maintenance challenges. While all deficiencies show correction dates, the pattern of repeated safety violations in critical areas warrants careful consideration during your visit.

Dec 18, 2025Routine
6
0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jan 9, 2025Routine
2
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0700Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

Feb 15, 2024Routine
7
0032Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0700Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
6deficiencies
Jan 8, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Dec 18, 2025Inspection
Clean

Fed violations: 1, State violations: 0

Jan 9, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Feb 15, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Dec 1, 2022Inspection
Clean

Fed violations: 0, State violations: 0

Sep 19, 2022Complaint
Clean

Fed violations: 0, State violations: 0

Jun 9, 2021Inspection
Clean

Fed violations: 0, State violations: 0

May 26, 2021Inspection
Clean

Fed violations: 5, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Creekside

Organization Type

nonprofit

Chain Affiliation

Chain Name

Western Home Communities

Chain Size

6 facilities nationwide

Ownership & Management

Owners

Western Home Services INC

Owner · Organization

100%

Hansen, Kris

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Lincoln Savings Bank5% or Greater Mortgage InterestSannes, AaronOfficer / DirectorSchroeder, HeatherOfficer / DirectorSusong, KatherineOfficer / DirectorBrockelsby, SheriOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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