Grundy Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (82%)
- High RN turnover (83%)
Bottom 25% in IA · Below recommended RN staffing · Very high staff turnover · Worst in ARBORETA HEALTHCARE chain · $65,677 in fines · Very few deficiencies
What this means for your family
Given the recent official citations for resident abuse and the facility's placement on the CMS Special-Focus Facilities list, we strongly advise families to exercise extreme caution. While some individuals have had positive experiences with the nursing staff, the documented systemic failures regarding quality of care and staffing are significant red flags that require thorough investigation before considering this facility.
Google Reviews
Google Reviews
11 reviews on Google“Grundy Care Center receives highly polarized feedback, with recent reports highlighting severe regulatory failures and safety concerns. While some long-term families and rehab patients have reported positive experiences with the care team, the facility has recently been placed on the CMS Special-Focus Facilities list due to documented violations regarding staffing, resident abuse, and quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Caring nursing and rehab staff
- Effective COVID-19 safety protocols
- Long-term stability for some residents
Concerns
- Insufficient staffing levels (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does the team ensure that residents receive timely assistance with daily needs like hygiene and mobility?
- 2I noticed some concerns regarding communication; what is the standard process for keeping families updated on changes in a resident's health or care plan?
- 3With the recent focus on safety protocols, how do you balance maintaining a secure environment with ensuring residents still have meaningful social interaction and daily activities?
- 4How does the nursing and rehab team coordinate to ensure consistent care, especially during shift changes or weekends?
- 5In light of the recent health inspection reports, what specific steps has the facility taken to improve oversight and address those identified deficiencies?
- 6What opportunities are there for residents to engage with one another throughout the day to help them feel more at home in this smaller community setting?
Personalized based on this facility's data
Key Review Excerpts
“I stayed here for skilled care while recovering from a broken femur. It is an older facility (thus the 4 stars) but I felt very well cared for. They have a great, caring team!”
“The DON took her phone so we could not speak with her!”
“In Nov 2024 they were cited for 12 violations including failure to meet professional standards, inadequate quality of care, insufficient nurse staffing, inadequate procurement, preparation or serving of food, and inadequate quality assurance measures.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Grundy Care Center has concerning repeat issues with resident protection from abuse and neglect, appearing in multiple complaint-driven investigations where families filed reports. The facility struggles most with nursing staffing adequacy, medication management, and food safety, with problems persisting across recent surveys. While all deficiencies show correction dates, the pattern of recurring complaints about fundamental care areas raises questions about sustained quality improvements.
Jan 8, 2026Routine14
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nov 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 7, 2024Routine18
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nov 7, 2024Complaint2
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 27, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Jan 7, 2025
$48,796
Fine
Aug 17, 2023
$16,881
Payment Denial
Aug 17, 2023
33-day denial
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Jun 16, 2026ComplaintClean
Fed violations: 0, State violations: 0
Jan 21, 2026InspectionClean
Fed violations: 0, State violations: 0
Jan 8, 2026InspectionClean
Fed violations: 2, State violations: 0
Nov 13, 2025ComplaintClean
Fed violations: 0, State violations: 0
May 14, 2025ComplaintClean
Fed violations: 0, State violations: 0
Feb 5, 2025ComplaintClean
Fed violations: 0, State violations: 0
Jan 7, 2025ComplaintClean
Fed violations: 1, State violations: 2
Dec 5, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Grundy Care Center
for profit
Chain Affiliation
Campbell Street Services
20 facilities nationwide
Chain avg rating: 2.3/5 · Rank 7 of 7 (Worst)
Ownership & Management
Owners
Dole, Isaac
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit arboretahealthcare.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Creekside
< 1 miNursing Home · Grundy Center, IA
Arlington Place of Grundy Center
< 1 miAssisted Living · Grundy Center, IA
Oakview Nursing Home
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Oak Estates
10.7 miAssisted Living · Conrad, IA