Oaks at Bethesda the
Strong Medicare quality ratings; families often praise warm, compassionate, and attentive staff. Still worth an in-person visit.
based on 60 Google reviews
Watch Oaks at Bethesda the
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Oaks at Bethesda is highly regarded for its engaging social environment and compassionate staff, making it a strong choice for residents who thrive on interaction. However, given the serious concerns raised by some families regarding medical oversight and call-light responsiveness, we recommend conducting a site visit during off-hours and asking specifically about their protocols for medication administration and staffing ratios.
Google Reviews
Google Reviews
60 reviews on Google“The Oaks at Bethesda receives overwhelmingly positive feedback for its compassionate staff, vibrant activity schedule, and welcoming, home-like atmosphere. Families frequently highlight the facility's ability to help residents transition smoothly and maintain an active social life, though a small minority of reviewers have raised serious concerns regarding staffing levels and medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Diverse and engaging daily activity schedule
- Clean and well-maintained facility environment
- Strong focus on resident socialization and emotional well-being
Concerns
- Understaffing leading to slow response times and neglect (mentioned by 2 reviewers)
- Inconsistent medical care and medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very active social calendar; could you walk me through how you help new residents integrate into these activities to ensure they feel connected from day one?
- 2With a capacity of 55 residents, how do you manage staffing levels throughout the day and night to ensure that call lights are answered promptly?
- 3I see that medication management is a key focus for your team; what specific protocols or double-check systems do you have in place to ensure accuracy and consistency for residents?
- 4It is great to see that you are so active in responding to feedback online; how do you use that family input to make tangible improvements to the care provided here?
- 5Given the recent health inspection findings, what specific steps has the facility taken to address those areas and ensure a higher standard of compliance moving forward?
- 6In the event of a medical change or emergency, what is your process for communicating with family members, and how quickly can we expect to be involved in those care decisions?
Personalized based on this facility's data
Key Review Excerpts
“Every day I walk in, I get a report before I see her. I've 'caught ' her walking down to dinner with the girls and she was laughing, talking and smiling!!! I felt so proud to see this, it's a huge accomplishment!”
“The staff to patient ratio enables them to provide excellent care of their residents. They encourage residents to participate in activities. There is a wide variety of activities available.”
“The staff for the most part are very nice, but the experience overall is bare-bones. Basic things like charging cords for phones or even help spending their money on ordering things online is not there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Oaks at Bethesda has recurring deficiencies across multiple surveys, with families filing complaints that triggered inspections regarding pressure ulcer care, food safety, and infection control. The facility shows persistent issues in wound care, medication management, and fire safety systems, with pressure ulcer problems appearing in both 2024 and a 2025 complaint. While all deficiencies have correction dates, the pattern of repeat violations suggests ongoing quality concerns families should investigate further.
Jul 12, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jan 9, 2025Routine7
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jan 22, 2024Routine10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Jul 5, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 2, 2022Routine12
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Ownership & Operations
Who Operates This Facility
Oaks at Bethesda the
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 74 of 120
Ownership & Management
Owners
Continental Merger Sub LLC
Owner (parent company) · Organization
Northstar Healthcare Income INC
Owner (parent company) · Organization
Northstar Healthcare Income Operating Partnership Lp
Owner (parent company) · Organization
Trilogy Holdings Nt-Hci, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit oaksatbethesda.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Continuing Healthcare at Willow Haven
< 1 miNursing Home · Zanesville, OH
Continuing Healthcare at Adams Lane
1.5 miNursing Home · Zanesville, OH
Continuing Healthcare at Cedar Hill
1.5 miNursing Home · Zanesville, OH
Oaks at Northpointe
1.5 miNursing Home · Zanesville, OH
Altercare Zanesville INC.
1.9 miNursing Home · Zanesville, OH