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Assisted Living

Oakmont of Silver Creek

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

3544 San Felipe Road, Silverland · San Jose, CA 95135148 bedsLicensed & Active
Google rating
4.3/5

based on 37 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for families seeking high-quality amenities, beautiful grounds, and a compassionate frontline care team. However, you should specifically inquire about the current stability of the management team and the staffing ratios in the memory care unit, as past transitions have caused service fluctuations.

Google Reviews

Google Reviews

37 reviews on Google
Oakmont of Silver Creek is highly regarded for its beautiful, well-maintained campus and a staff that many families describe as warm, attentive, and compassionate. While many residents enjoy the high-quality dining and diverse activities, some families have reported concerns regarding management stability and inconsistent staffing levels in the memory care unit during periods of high occupancy.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities9.0MedsN/AMemory4.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Beautifully landscaped and well-maintained facility
  • Engaging activities and enrichment programs
  • High-quality dining and meal variety

Concerns

  • Management instability and communication gaps (mentioned by 2 reviewers)
  • Staffing levels not keeping pace with resident growth (mentioned by 2 reviewers)
  • Unprofessional behavior by memory care leadership (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02020(2)5.02021(8)4.02022(21)5.02023(1)4.12025(7)5.02026(3)

Distribution · 42 analyzed

5
31
4
2
3
3
2
2
1
4

How They Respond to Reviews

70%response rate
Good

The owner provides highly personalized and empathetic responses to 5-star reviews, often referencing specific staff members or family members mentioned. For lower-rated reviews, the owner maintains a professional tone, acknowledging dissatisfaction and actively inviting further dialogue to resolve issues.

Questions for Your Tour

  • 1We've heard wonderful things about the dining variety here; could you tell us more about how the meal planning works for residents?
  • 2The landscaping here is truly beautiful; how often is the outdoor space maintained for residents to enjoy?
  • 3With the recent growth in the community, how are you ensuring that staffing levels remain consistent for every resident?
  • 4Could you walk us through the specific care protocols and leadership structure in place for the memory care wing?
  • 5How does the management team ensure that communication remains clear and consistent between the staff and the families?
  • 6What kind of daily enrichment programs or social activities are currently available to keep residents engaged?

Personalized based on this facility's data


Key Review Excerpts

The staff feels like family – always warm and attentive. The activities keep me engaged (never bored!), meals are delicious, and my apartment is beautiful.

Resident · 2025★★★★★

The care staff was compassionate and cared for him well. He was always content when we visited. The facility is nice, clean and well kept.

Long-term resident's family · 2025★★★★

I was at the community to visit my friend and the memory care director was fully yelling at one of the employees. It was in front of me as well as other employees AND the residents. HORRIBLE!

Visitor · 2022☆☆☆☆
Source: 37 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

17total
7 Type A— immediate health risk
1 Type B— non-compliance
Clean record— no deficiencies found
Dec 22, 2025Other
Clean

The facility underwent an unannounced Case Management - Incident visit. The Licensing Program Analyst met with the Executive Director/Administrator and reviewed documentation related to a prior resident altercation. No deficiencies were cited during this visit based on California Code of Regulations (CCR) Title 22.

Oct 3, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Sep 18, 2025Other
Clean

The inspection was an unannounced annual continuation visit conducted by the LPA. The LPA reviewed the centrally stored medication record and destruction record (CSMDR), noting it was up to date and labeled correctly. No deficiencies were cited during the visit based on the California Code of Regulations (CCR) Title 22.

Sep 17, 2025Inspection
Clean

The facility underwent an unannounced Required 1-year inspection. The initial observations noted that hallways, walkways, and emergency exits were free from debris and obstruction. The report concludes that no citations were issued during this visit based on California Code of Regulation (CCR) Title 22.

Jul 18, 2025Other
Clean

The facility underwent an unannounced Case Management Visit. The purpose of the visit was to deliver two complaints under a previous facility license. No deficiencies were cited at this time, as per California Code of Regulations, Title 22.

Jun 4, 2025Complaint
Clean

This report details a complaint investigation conducted following an initial complaint received on 04/23/2025. The investigation found that although allegations were made regarding resident care, there was not a preponderance of evidence to prove the allegations, resulting in the findings being unsubstantiated. No deficiencies were cited during this visit.

Dec 16, 2024Complaint
Clean

The inspection was a Case Management visit following a complaint investigation. Multiple deficiencies were cited primarily related to the practice of staff locking resident bedrooms. These deficiencies were deemed Type A, indicating an immediate potential health, safety, or personal rights risk to the residents.

Dec 16, 2024Other
Clean

The inspection was a Case Management visit following a complaint investigation. Multiple deficiencies were cited primarily related to the practice of staff locking resident bedrooms. These deficiencies were deemed Type A, indicating an immediate potential health, safety, or personal rights risk to the residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Okmt of Sr Lvng of Slvr Crk Opco Llc;okmt Mgmt Grp

Administrator

HOLLY SUITER

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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