Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 36 Google reviews
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Public Google reviewers rate Oakmont of Chino Hills highly. Reviewers highlight: compassionate and attentive staff, luxurious and clean facilities. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Oakmont of Chino Hills is highly regarded by long-term residents' families for its warm, professional staff and welcoming atmosphere. While many praise the high quality of care and the impressive, luxurious facilities, some past reviewers have raised serious concerns regarding pest control and inconsistent dining service.
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Distribution · 38 analyzed
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members or family members named in the text. For negative reviews, they use a professional, non-defensive approach by inviting the reviewer to contact management or the HR department directly.
Personalized based on this facility's data
Key Review Excerpts
“I trust the staff at Oakmont implicitly (special “kudos” to Delores, Sabrina, Maria, Shavon, Hugo … the list goes on & on). The entire staff is focused on taking incredible care of their residents.”
“The food is very good, and I am a picky eater so that’s a plus.”
“What has impressed me the most is the staff. Everyone there knows her name and they go out of their way to make her feel at home and comfortable.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
FACILITY EVALUATION REPORT
This was a Case Management visit conducted in response to a complaint. The primary deficiency cited relates to the facility's failure to properly and timely report a resident's health and safety concern (bedbug issue) to the licensing agency, violating reporting requirements. This is classified as a Type B deficiency, which requires corrective action.
The facility underwent a required comprehensive annual inspection. The LPA conducted a general overall inspection covering physical plant, food service, and care/supervision. Overall, the facility was found to be clean, in good repair, and operating in safe conditions, with no deficiencies cited.
The facility underwent a required comprehensive annual inspection. The inspection covered physical plant, food service, and care/supervision aspects. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
This report details a complaint investigation conducted on behalf of the facility. The single allegation reviewed, concerning the refund of preadmission fees, was determined to be Unsubstantiated based on the evidence reviewed during the investigation.
This report details a Complaint Investigation conducted regarding allegations of staff disclosing confidential resident information and inadequate supervision leading to sexual harassment. Both allegations were ultimately determined to be Unsubstantiated based on the evidence gathered during the investigation.
This report details a Complaint Investigation conducted regarding allegations of staff disclosing confidential resident information and inadequate supervision leading to sexual harassment. Both allegations were ultimately determined to be Unsubstantiated based on the evidence gathered during the investigation.
Oakmont Sr Lvng Chino Hills Opco;oakmont Mgmt Grou
MEDRANO, JANETH
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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