Oakmont of Chino Hills

COMPLAINT INVESTIGATION REPORT

FACILITY EVALUATION REPORT

This was a Case Management visit conducted in response to a complaint. The primary deficiency cited relates to the facility's failure to properly and timely report a resident's health and safety concern (bedbug issue) to the licensing agency, violating reporting requirements. This is classified as a Type B deficiency, which requires corrective action.

The facility underwent a required comprehensive annual inspection. The LPA conducted a general overall inspection covering physical plant, food service, and care/supervision. Overall, the facility was found to be clean, in good repair, and operating in safe conditions, with no deficiencies cited.

The facility underwent a required comprehensive annual inspection. The inspection covered physical plant, food service, and care/supervision aspects. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.

This report details a complaint investigation conducted on behalf of the facility. The single allegation reviewed, concerning the refund of preadmission fees, was determined to be Unsubstantiated based on the evidence reviewed during the investigation.

This report details a Complaint Investigation conducted regarding allegations of staff disclosing confidential resident information and inadequate supervision leading to sexual harassment. Both allegations were ultimately determined to be Unsubstantiated based on the evidence gathered during the investigation.

This report details a Complaint Investigation conducted regarding allegations of staff disclosing confidential resident information and inadequate supervision leading to sexual harassment. Both allegations were ultimately determined to be Unsubstantiated based on the evidence gathered during the investigation.