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Public Google reviewers rate this highly and often mention exceptional rehabilitation and physical therapy teams. Schedule a visit to confirm the fit.
based on 91 Google reviews
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Public Google reviewers rate Oakland Heights Senior Living highly. Reviewers highlight: exceptional rehabilitation and physical therapy teams, compassionate and attentive nursing staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Oakland Heights is highly regarded for its exceptional rehabilitation services and a compassionate, dedicated nursing and therapy staff. While many families praise the facility's cleanliness and professional care, some reviewers have raised serious concerns regarding nighttime staffing shortages and occasional medication errors.
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Distribution · 129 analyzed
The owner provides personalized responses to most reviews, frequently using the reviewer's name and acknowledging specific staff members or details mentioned. For negative reviews, the owner maintains a professional tone, avoids defensiveness, and consistently provides a direct phone number to facilitate private resolution.
Personalized based on this facility's data
Key Review Excerpts
“The rehab people are top notch and are compassionate and excellent at their jobs. The CNAs have been caring as well.”
“Amy, the intake coordinator, was compassionate and responsive. Incredibly, she helped place my father within 48 hours.”
“The physical and occupational therapists were extremely knowledgeable and explained everything to my grandpa (and myself) which was so refreshing!”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
COMPLAINT INVESTIGATION REPORT
FACILITY EVALUATION REPORT
The case management visit identified deficiencies related to the facility's admission agreement and its responsibility for maintaining safe and healthful accommodations. Specifically, the admission agreement contains language that improperly shifts facility liability, and the facility was cited for failing to ensure adequate measures for bed bug eradication.
The unannounced Case Management visit was conducted to review the facility's inclusion of a Bed Bug Addendum on current and future residents' admissions agreements. The LPA obtained a signed copy of the resident's current admission agreement with the required addendum. No deficiencies were cited during this visit.
This report details an investigation into complaints regarding resident pendant functionality and timely response to calls for assistance. The investigation found that the allegations were unsubstantiated, as staff responded promptly when alerted by a resident, and the issues with the pendant were attributed to resident non-compliance with established protocols.
This report details an investigation into complaints regarding resident pendant functionality and timely response to calls for assistance. The investigation found that the allegations were unsubstantiated, as staff responded promptly when alerted by a resident, and the issues with the pendant were attributed to resident non-compliance with established protocols.
Pacifica Oakland LLC & Lp; Oakland Mgr LLC
GARCIA, ANTHONY
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Google Reviews
91 reviews from families & visitors
Official Website
Visit oakland-rehab.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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