Oakland Heights Senior Living
Families consistently rate this highly — reviewers highlight exceptional rehabilitation and physical therapy teams. Schedule a visit to confirm the fit.
based on 91 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy due to their highly praised rehab specialists. However, families should closely monitor medication administration and ask specifically about the staffing levels during the night shift to ensure consistent responsiveness.
Google Reviews
Google Reviews
91 reviews on Google“Oakland Heights is highly regarded for its exceptional rehabilitation services and a compassionate, dedicated nursing and therapy staff. While many families praise the facility's cleanliness and professional care, some reviewers have raised serious concerns regarding nighttime staffing shortages and occasional medication errors.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Professional and responsive management
Concerns
- Nighttime staffing shortages and slow response times (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
- Poor food quality and variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
The owner provides personalized responses to most reviews, frequently using the reviewer's name and acknowledging specific staff members or details mentioned. For negative reviews, the owner maintains a professional tone, avoids defensiveness, and consistently provides a direct phone number to facilitate private resolution.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and physical therapy teams; how often do residents participate in these programs?
- 2With the management team being so responsive to feedback, what steps are currently being taken to ensure medication administration is as precise as possible?
- 3Could you tell us more about the dining experience, specifically regarding how you plan to introduce more variety into the daily menus?
- 4How is the nursing staff structured during the overnight hours to ensure residents get a quick response if they need help in the middle of the night?
- 5What kind of daily activities or social outings are available to help residents stay engaged with the community?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting physicians or transporting a resident to the hospital?
Personalized based on this facility's data
Key Review Excerpts
“The rehab people are top notch and are compassionate and excellent at their jobs. The CNAs have been caring as well.”
“Amy, the intake coordinator, was compassionate and responsive. Incredibly, she helped place my father within 48 hours.”
“The physical and occupational therapists were extremely knowledgeable and explained everything to my grandpa (and myself) which was so refreshing!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 28, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 28, 2026OtherClean
FACILITY EVALUATION REPORT
Apr 6, 2026OtherClean
FACILITY EVALUATION REPORT
Feb 25, 2026OtherClean
The case management visit identified deficiencies related to the facility's admission agreement and its responsibility for maintaining safe and healthful accommodations. Specifically, the admission agreement contains language that improperly shifts facility liability, and the facility was cited for failing to ensure adequate measures for bed bug eradication.
Feb 9, 2026OtherClean
The unannounced Case Management visit was conducted to review the facility's inclusion of a Bed Bug Addendum on current and future residents' admissions agreements. The LPA obtained a signed copy of the resident's current admission agreement with the required addendum. No deficiencies were cited during this visit.
Jan 30, 2026ComplaintClean
This report details an investigation into complaints regarding resident pendant functionality and timely response to calls for assistance. The investigation found that the allegations were unsubstantiated, as staff responded promptly when alerted by a resident, and the issues with the pendant were attributed to resident non-compliance with established protocols.
Jan 30, 2026ComplaintClean
This report details an investigation into complaints regarding resident pendant functionality and timely response to calls for assistance. The investigation found that the allegations were unsubstantiated, as staff responded promptly when alerted by a resident, and the issues with the pendant were attributed to resident non-compliance with established protocols.
Nov 24, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Pacifica Oakland LLC & Lp; Oakland Mgr LLC
GARCIA, ANTHONY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
91 reviews from families & visitors
Official Website
Visit oakland-rehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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