Oakland Healthcare & Wellness Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 122 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on physical rehabilitation, as their therapy programs receive high marks. However, families must be vigilant about daily hygiene and medication adherence, as multiple reviewers have reported serious lapses in basic care and responsiveness to call lights.
Google Reviews
Google Reviews
122 reviews on Google“Families considering Oakland Healthcare & Wellness Center will find a facility praised for its effective rehabilitation programs and a generally warm, friendly staff. However, there are significant, recurring reports of neglect regarding hygiene, medication management, and slow response times to call buttons.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and professional nursing staff
- Clean and aesthetically pleasing building
- Engaging resident activities and programs
Concerns
- Neglect regarding hygiene and diaper changes (mentioned by 2 reviewers)
- Slow response times to call buttons (mentioned by 2 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
- Staffing shortages leading to long wait times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 125 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your physical and occupational therapy programs; could you tell me more about how those are tailored to each resident's specific needs?
- 2With so many great activities mentioned in your reviews, what does a typical day of engagement and social programming look like for the residents here?
- 3How does the nursing team ensure that medication administration is handled accurately and consistently, especially during shift changes?
- 4What protocols are in place to ensure that call buttons are answered promptly, even during busier times of the day?
- 5Could you describe your process for maintaining consistent hygiene care and regular check-ins for residents who may need assistance with changes?
- 6In the event of a medical emergency after hours, what is the specific procedure for contacting physicians and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy at this facility is great! Taught my loved one how to stands and walk again as well as regain her independence.”
“The building's appearance is impeccable and the staff, incredibly dynamic. Plus, their therapy program really helped me feel stronger each day!”
“I push the call button and they are not answering it”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Six families filed complaints triggering deficiency findings, indicating ongoing concerns from relatives. The facility shows persistent issues with fire safety and smoke protection systems, medication management, and accident prevention across multiple surveys since 2019. While all deficiencies report correction dates, the recurring nature of problems with fire safety equipment and resident safety suggests systemic challenges that families should investigate further before placement.
Jan 15, 2026Routine12
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Dec 3, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 27, 2024Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jul 25, 2024Routine24
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 22, 2022Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Have policies on smoking.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Oakland Healthcare & Wellness Center
for profit
Chain Affiliation
Sol Healthcare
8 facilities nationwide
Chain avg rating: 2.6/5 · Rank 1 of 8 (Best)
Ownership & Management
Owners
Sol Healthcare LLC
Owner · Organization
Majer, Sol
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
122 reviews from families & visitors
Official Website
Visit oaklandhc.com
Medicare data downloads
Original nursing home datasets
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