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Nursing HomeMedicaid Top Rated

Mcclure Post Acute

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

2910 Mcclure Street, Pill Hill · Oakland, CA 9460960 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 109 Google reviews

5
4
3
2
1
Mcclure Post Acute Nursing Home in Oakland, CA — Street View
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What this means for your family

This facility is an excellent choice for patients requiring intensive rehabilitation or wound care, as the therapy and nursing teams are frequently praised for their expertise. However, families should monitor the dietary variety and ensure they are proactive in communicating with the staff, as some reviewers noted issues with food taste and phone accessibility.

Google Reviews

Google Reviews

109 reviews on Google
Families considering McClure Post Acute can expect a facility highly praised for its compassionate, attentive nursing staff and excellent rehabilitation/physical therapy services. While many reviewers celebrate the clean and modern environment, some families have noted concerns regarding food taste and occasional issues with communication or staffing levels.

Quality Themes

Tap a score for details
Food7.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent physical and occupational therapy
  • Clean and well-maintained facility
  • Professional and responsive administration

Concerns

  • Food quality and nutrition (mentioned by 4 reviewers)
  • Staffing levels and workload (mentioned by 2 reviewers)
  • Difficulty reaching facility via phone (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'20(3)'22(2)'24(10)'26(2)

Distribution · 111 analyzed

5
91
4
6
3
2
2
2
1
10
45 reviews posted between Sep 18, 2023Sep 20, 2023 · 43 were 5-star

How They Respond to Reviews

100%response rate
Good

The owner provides mostly personalized responses that acknowledge specific family members or staff members mentioned in the reviews. They effectively use positive feedback to reinforce their commitment to care and address negative reviews by mentioning management changes and providing contact information.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of attentive care is maintained during busy shifts?
  • 2Since the facility is so well-maintained and clean, could you tell us a bit about your daily cleaning and maintenance schedule?
  • 3What are some of the favorite daily activities or social events that help residents stay engaged and connected with each other?
  • 4We'd love to hear more about your physical and occupational therapy programs and how they are integrated into a resident's daily routine.
  • 5Could you describe your process for managing medical emergencies or urgent care needs during the overnight hours?
  • 6How do you approach meal planning and nutrition to ensure every resident's dietary needs and preferences are met?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff has been absolutely wonderful - kind, professional, and incredibly attentive. They truly go above and beyond to make sure residents feel cared for and comfortable.

Long-term resident's family · 2025★★★★★

The staff were not only professional but also incredibly attentive and compassionate toward their patients. They demonstrated a deep commitment to providing the best possible care

Nursing school instructor · 2024★★★★★

After voicing my concerns, I had visits from directors and higher ups. We had very good conversations and plans were made immediately to address my concerns. Everyone was very professional and I felt I was not just listened to, but heard as well.

Admitted patient · 2018★★★★★
Source: 109 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
78%
Registered nurses for medical care
Total Nursing
4.45hrs
OK
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

16

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
19.4%
CA
10.7%
Alameda
8.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.3%
CA
10.5%
Alameda
10.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
19.5%
CA
13.7%
Alameda
9.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
15.5%
CA
11.7%
Alameda
16.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
14.4%
CA
10.4%
Alameda
9.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.5%
Mixed vs Avgs
Here
4.5%
US
12.1%
CA
7.0%
Alameda
3.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Alameda
89.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Alameda
91.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Alameda
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Well below state avg (15.4)
6 complaint-triggered

This facility shows recurring problems across multiple areas, with families filing complaint reports about abuse prevention policies, medical records handling, resident documentation, and wound care. The most persistent issues involve fire safety systems (smoke doors, alarms, electrical equipment), food service and nutrition management, and resident rights protections. While all deficiencies show correction dates, the pattern of repeated violations in fire safety and nutrition suggests ongoing operational challenges that families should discuss directly with administrators before making placement decisions.

Apr 9, 2026Routine
12
0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Mar 18, 2026Complaint
2
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 17, 2026Complaint
1
0576Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

Jan 21, 2026Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Mar 13, 2025Routine
11
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0911Potential for harm · IsolatedCorrected

Environmental Deficiencies

Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Nov 22, 2024Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mcclure Post Acute

Organization Type

for profit

Chain Affiliation

Chain Name

Pacs Group

Chain Size

280 facilities nationwide

Chain avg rating: 2.9/5 · Rank 37 of 260 (Best)

Ownership & Management

Owners

Providence Group North LLC

Owner · Organization

100%

Key personnel

Dhugga, GurpreetContracted Managing EmployeeSnider, AndrewW-2 Managing EmployeeApt, FrederickOfficer / DirectorHancock, MarkOfficer / DirectorJergensen, JoshuaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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