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Assisted Living

Oakbridge Terrace at Normandy Farms Estates

Families consistently rate this highly — reviewers highlight friendly and welcoming staff. Schedule a visit to confirm the fit.

9000 Twin Silo Drive, Blue Bell, PA 1942258 bedsLicensed & Active
Google rating
4.5/5

based on 83 Google reviews

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What this means for your family

This facility offers a lovely environment with great amenities like a community garden and a friendly staff. However, families should perform due diligence regarding staff culture and personal conduct, as one reviewer raised serious concerns about a nurse's personal views.

Google Reviews

Google Reviews

83 reviews on Google
Families considering Oakbridge Terrace can expect a beautiful, clean facility with a friendly and welcoming staff. While many residents enjoy the community garden and various activities, one reviewer raised a serious concern regarding the personal views of a nursing staff member.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean5.0Activities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and welcoming staff
  • Clean and bright facility
  • Engaging resident activities and community garden
  • Attractive dining options

Concerns

  • Staff member personal conduct/views

Rating Trends

Tap a year to see what changed

2345.02022(1)4.62023(14)4.72024(11)5.02025(2)3.02026(2)

Distribution · 30 analyzed

5
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4
2
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3
2
0
1
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How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We noticed how much care goes into responding to community feedback; how does the management team use resident and family input to improve the facility?
  • 2The community garden and resident activities look wonderful; how often are these outdoor spaces used for group social events?
  • 3The dining options seem very attractive; could you tell us more about how much variety there is in the daily meal menus?
  • 4Since the facility is so bright and clean, what are your specific protocols for maintaining that level of cleanliness throughout the day?
  • 5How is the staff training structured to ensure that every team member maintains a professional and welcoming environment for the residents?
  • 6In the event of a medical emergency during the night, what is the specific process for contacting doctors or coordinating care?

Personalized based on this facility's data


Key Review Excerpts

Very nice. They offer retirement living and senior living with capabilities for full time care if needed. Really lovely people. Great community garden too . Lots of activities for the residents. A nice restaurant etc. Really nice place to live!

Resident/Family member · 2024★★★★★

Wonderful staff and quality care for your loved ones.

Family member · 2024★★★★★

My Friends live here. The staff is friendly, and welcoming. The dining options are convenient and attractive.

Friend of resident · 2022★★★★★
Source: 83 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

19total
26deficiencies

Key Findings

Between 2021 and 2025, Oakbridge Terrace at Normandy Farms Estates underwent 22 inspections, resulting in 13 clean reports and 26 recorded violations. Documented findings include issues regarding medication management, staff training requirements, and administrative documentation procedures.

Aug 28, 2025Routine
minor2800.16.c

The residence failed to report a resident fall and subsequent hospital visit to the Department within the required 24-hour timeframe.

minor2800.42.b

Residents were found on the patio with injuries, including one instance where a resident was found face down with blood on their face and a bruise.

Jul 16, 2025Routine
minor2800.103.f

There was no thermometer in the refrigerator in the Cranberry Wing kitchenette.

minor2800.125.b

Flammable aerosol cleaners were found unlocked, unattended, and accessible to residents in the memory care unit.

minor2800.181.f

A resident's medication record did not include a current list of all medications being self-administered.

minor2800.183.b

OTC medications were found unlocked, unattended, and accessible in a resident's room.

minor2800.183.d

A resident was in possession of Metoprolol that had been discontinued as of April 2025.

Jan 3, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jul 6, 2023Routine
minor2800.85a

Resident medication blister packs were observed with punctured slots and medication taped inside.

minor2800.132d

A fire drill conducted in July 2022 failed to evacuate all residents and the facility failed to hold a second drill that month.

Mar 2, 2022Routine
minor2800.85.a

The soda/ice machine in the main kitchen contained a brown substance that appeared to be mold.

minor2800.85.d

Two trash cans were observed uncovered in the main kitchen.

minor2800.96.a

The first aid kit located in the Blueberry medical station did not include antiseptic.

minor2800.101.j

Two residents did not have access to a source of light that can be turned on/off at their bedside.

minor2800.102.b

The bathroom sink in room 34 was clogged and water was accumulating.

minor2800.103.c

Two trays of salmon were left uncovered and stored in the refrigerator.

Jun 23, 2021Routine
CleanReport

No deficiencies found during this inspection.

Mar 18, 2021Routine
minor2800.65.a

Staff person A did not receive required fire safety and emergency preparedness orientation on their first day of work.

minor2800.65.e

Staff person A did not complete required training regarding resident rights, abuse reporting, and core competencies within 40 working hours.

Oct 16, 2020Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Acts Retirement-Life Communities INC

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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