Blue Bell Place
Families consistently rate this highly — reviewers highlight compassionate and family-oriented staff. Schedule a visit to confirm the fit.
based on 38 Google reviews
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What this means for your family
Blue Bell Place is an excellent choice for families seeking a warm, social, and highly active environment for their loved ones. While the staff is overwhelmingly praised for their compassion, you should specifically inquire about their protocols for physical assistance and lifting to ensure safety standards are strictly maintained.
Google Reviews
Google Reviews
38 reviews on Google“Blue Bell Place is highly regarded by families for its warm, home-like atmosphere and a staff that treats residents like family. While most reviews praise the compassionate care and engaging activities, one serious incident involving improper physical assistance by a specific aide was reported.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and family-oriented staff
- Engaging social activities and entertainment
- Smooth transition and intake process
- Strong memory care support
- Clean and well-maintained environment
Concerns
- Safety issue regarding improper physical assistance/lifting techniques by a specific staff member
- Potential for lack of monitoring in memory care due to residents locking themselves in rooms
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how responsive the management is to feedback; how does the team use resident and family input to continuously improve the care here?
- 2We love the idea of a family-oriented environment; what kind of social activities or entertainment are planned to keep residents engaged each week?
- 3Since the facility is so well-maintained, what specific protocols do you have in place to ensure resident safety during physical transfers or when assisting with mobility?
- 4For residents in the memory care wing, how do you balance providing privacy with ensuring they are being monitored and are safe within the common areas?
- 5How does the staff handle medical emergencies or urgent care needs during the overnight hours?
- 6We are looking for a smooth transition for our loved one; what does your intake process look like to help a new resident settle into the Blue Bell Place community?
Personalized based on this facility's data
Key Review Excerpts
“Every single nurse and caregiver treats our mom with kindness and respect. She is well groomed, well fed and genuinely cared for, comfortable and happy.”
“The problem was with one aid named Lucretia. She had a “near miss” almost dropping my mom. ... About a week later, the same aid Lucretia rolled my poor mother out of her bed and she h”
“Blue Bell Place holds daily activities and weekly entertainment for all of the residents, anywhere from cooking class to chair yoga to offsite excursions.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Blue Bell Place underwent 55 inspections, resulting in 10 clean reports and 101 recorded violations. Findings from these inspections included issues regarding documentation, medication labeling, safety protocols, and staff background checks.
Oct 30, 2025Routine
Resident medical information and glucose monitoring logs were found unlocked, unattended, and accessible in the medication room.
Direct care staff members did not receive required training in medication self-administration.
Jul 7, 2025Routine
Two red stop signs were posted on the emergency exit doors of the secure dementia care unit, potentially obstructing egress.
A resident's record did not include a required medical evaluation for 2025.
A discontinued medication (Odansetron) was found present on the home's medication cart.
A resident's medication blister pack was found with punctured foil, exposing the medication to potential contamination.
Expired oxycodone was found in the home's medication cart.
Jun 2, 2025Routine
The home failed to report an unwitnessed fall involving a resident injury to the Department within the required 24-hour timeframe.
A resident was found on the floor with dried blood on their head following an unwitnessed fall, indicating a failure to maintain required two-hour checks.
A direct care staff person lacked a high school diploma, GED, or active status on the Pennsylvania nurse aide registry.
Apr 14, 2025Routine
The home's administrator completed only 15 hours of Department-approved training during the July 2023 to June 2024 training year.
Multiple staff members (B, C, and D) did not receive required annual training in fire safety and emergency preparedness.
Feb 24, 2025Routine
A staff member's improper handling of a resident during incontinence care resulted in a severely displaced distal humerus fracture.
A direct care staff person did not receive required annual training on several topics, including medication self-administration and dementia care.
Oct 28, 2024Routine
The home failed to report an incident involving a physical altercation between residents to the Department within the required 24-hour timeframe.
The resident did not receive required assistance with ADL reminders for eating and hygiene as indicated in their assessment and support plan.
Oct 7, 2024Routine
A staff person altered a check intended for an in-home salon service and forged a guardian's name to sign the check over to themselves.
Mar 18, 2024Routine
A direct care staff person lacked a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
A direct care staff person did not receive required annual training topics, including medication self-administration and infection control, during 2023.
Ownership & Operations
Who Operates This Facility
Watermark Operator LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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