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Nursing HomeMedicaid Investigative

Oak Hill Rehabilitation & Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

827 Georges Station Road, Greensburg, PA 1560148 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 70 Google reviews

5
4
3
2
1
Oak Hill Rehabilitation & Healthcare Center Nursing Home in Greensburg, PA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (26 vs median 8.0)
  • High staff turnover (79%)
  • High RN turnover (79%)

Bottom 25% in PA · Meets national RN staffing standard · Very high staff turnover · No penalties on record

Source: Medicare data

What this means for your family

This facility offers strong rehabilitative therapy, which many patients find effective for recovery. However, families must be proactive; multiple reviewers highlight significant issues with communication and responsiveness. We strongly recommend visiting frequently to ensure your loved one's basic needs are being met and to maintain direct contact with the clinical team.

Google Reviews

Google Reviews

70 reviews on Google
OAK HILL REHABILITATION & HEALTHCARE CENTER receives highly polarized feedback, with many families praising the effective physical and occupational therapy teams and the kindness of individual staff members. However, significant concerns regarding chronic understaffing, poor communication, and lapses in basic hygiene and medical care are frequently cited by dissatisfied families. Prospective families should be aware that while many report successful rehabilitation outcomes, others have experienced serious issues with responsiveness and patient safety.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean5.0Activities7.0Meds4.0MemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Compassionate individual nursing and aide staff
  • Clean and well-maintained facility interior
  • Responsive admissions and administrative support

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 6 reviewers)
  • Difficulty reaching staff by phone or getting return calls (mentioned by 5 reviewers)
  • Poor hygiene and failure to assist with basic patient care (mentioned by 4 reviewers)
  • Inadequate medical oversight or communication regarding patient health changes (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(2)'21(7)'23(11)'25(13)'26(7)

Distribution · 72 analyzed

5
39
4
9
3
0
2
2
1
22

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I've heard great things about the physical and occupational therapy programs here; how do you tailor those sessions to a resident's specific recovery goals?
  • 2With the facility being a more intimate size of 48 residents, how do you ensure that every person receives timely assistance with their personal care and hygiene needs?
  • 3What is the process for keeping family members updated on any sudden changes in a resident's medical condition or health status?
  • 4How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
  • 5I noticed some praise for the cleanliness of the interior; what are your daily routines for maintaining a high standard of hygiene in the resident rooms?
  • 6How do you ensure that staff members are easily reachable by family members if we have questions or need to discuss a loved one's care?

Personalized based on this facility's data


Key Review Excerpts

The aide that was taking care of one of my participants was so kind and helpful to him. He was so pleased that she explained everything that was going to happen in advance and took very good care of him in the process.

Professional visitor/advocate · 2024★★★★

The staff understood her challenges, and never waivered from their tireless dedication. The administrators were always available to answer any questions, and assure you of the care that was expected.

Long-term resident's family · 2020★★★★★

My dad was a recent resident at Oak Hill and was treated very good. The social worker, Rae Anne, was always very responsive and personable.

Resident's family · 2021★★★★★
Source: 70 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.01hrs
OK
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
84%
Lower is better (< 30% = good)
RN Turnover
81%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility32.1%
Worse than Avg
Here
32.1%
US
12.1%
PA
8.3%
Westmoreland
12.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.2%
Worse than Avg
Here
32.2%
US
19.4%
PA
26.0%
Westmoreland
24.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
93.4%
PA
87.1%
Westmoreland
92.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.2%
Better than Avg
Here
12.2%
US
15.3%
PA
18.4%
Westmoreland
19.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.5%
PA
17.7%
Westmoreland
16.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
PA
93.5%
Westmoreland
93.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
PA
68.7%
Westmoreland
69.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.8%
Better than Avg
Here
89.8%
US
81.8%
PA
69.2%
Westmoreland
77.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
PA
1.4%
Westmoreland
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

25deficiencies
Well above state avg (10.1)
9 complaint-triggered

Oak Hill Rehabilitation & Healthcare Center shows a concerning pattern with 81 deficiencies across 9 surveys, including families filing 12 complaint-triggered reports. Most frequent issues involve medication management and pharmaceutical services, food safety and nutrition, and care quality including accident prevention and resident assessment. While the facility has corrected most deficiencies when cited, the recurring problems with medication safety and food handling warrant careful consideration before visiting.

Nov 12, 2025Complaint
1
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jun 18, 2025Routine
25
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0691Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 21, 2025Complaint
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Oct 22, 2024Complaint
3
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 13, 2024Routine
23
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0919Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Apr 29, 2024Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Oak Hill Rehabilitation & Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Core Healthcare

Chain Size

7 facilities nationwide

Ownership & Management

Owners

Core Pennsylvania Holdco LLC

Owner · Organization

100%

Key personnel

Eisen, JoshuaManaging Control - Governing BodyRaintree Consulting Group LLCManagerEisen, JoshuaManagerHandwerk, AmyManagerShipley, RachelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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