Villa Angela at St Anne Home

Poisonous materials, including aerosol cleaners and disinfectant sprays, were found unlocked and accessible in kitchenettes.

An elevator door in 'nudge mode' struck a resident, causing a fall and significant skin tears requiring emergency medical services.

A resident's annual medical evaluation was not dated, and the spaces for the evaluation date and completion date were left blank.

Staff failed to ensure a resident took prescribed medications, instead leaving them next to the resident's bed where they remained unadministered.

Staff members reported frequently performing narcotic counts and documentation without the required second staff member present.

First aid kits in the Terrace Level and Garden Level nurse's stations were missing scissors or tweezers.

The home did not have a copy of the local emergency management plan posted in the home.

There was rust under the ice maker in the freezer in the Garden Level kitchenette.

A staff member physically and verbally mistreated a resident by forcing a cloth into their mouth, ignoring pain during footwear application, and using derogatory language.

The home failed to immediately report suspected verbal/emotional abuse and physical abuse allegations to the local area agency on aging.

Following an allegation of physical abuse, the staff person involved was allowed to continue working unsupervised and was not suspended immediately.

The home failed to immediately notify the resident and their designated person regarding an allegation of physical abuse.