Saint Anne Home
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 128 Google reviews
Watch Saint Anne Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (14 vs median 8.0)
Bottom 25% in PA · Below recommended RN staffing · Above average staffing · Worst in FELICIAN SERVICES chain · $39,719 in fines · Abuse citation
What this means for your family
Saint Anne Home is highly regarded for its cleanliness and warm, professional staff, making it a strong candidate for many families. However, given reports of understaffing and communication gaps regarding medical care, we recommend that you specifically ask about weekend staffing ratios and establish a clear point of contact for medical updates upon admission.
Google Reviews
Google Reviews
128 reviews on Google“Saint Anne Home is widely praised for its exceptionally clean, modern, and welcoming atmosphere, with many families highlighting the kindness and professionalism of the staff. While the vast majority of reviews are highly positive, a small number of families have raised serious concerns regarding staffing levels, particularly on weekends, and occasional lapses in medical communication or care coordination.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Warm, friendly, and attentive nursing staff
- Efficient and secure check-in procedures
- Homelike, peaceful, and inviting environment
Concerns
- Understaffing leading to slower response times (mentioned by 3 reviewers)
- Inadequate communication regarding medical care and medications (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on medication management, could you walk us through the daily process for administering medications and how you ensure accuracy for each resident?
- 2We noticed that some families have had questions about the speed of response times; what systems do you have in place to ensure residents receive timely assistance when they press their call buttons?
- 3Communication is very important to our family; what is your standard process for keeping us updated on changes in care or medical status, and who is our primary point of contact?
- 4We are impressed by how clean and inviting the facility feels; how do you maintain this homelike environment while balancing the needs of 155 residents?
- 5With the current staffing levels, how do you ensure that staff have enough time to provide personalized attention and meaningful social interaction for each resident throughout the day?
- 6Could you describe the typical daily activity schedule and how you encourage residents to participate in social life here?
Personalized based on this facility's data
Key Review Excerpts
“The staff is so friendly and the care they give goes above and beyond. Our family feels so blessed to have found St. Anne’s and will recommend it to everyone!”
“I have worked in several long term care facilities and they smell as such not this place it's smell free and beautiful”
“The Nursing Home is clean and the staff are very friendly. Rehab does a good job Monday- Friday. The food is pretty good, but it would be nice to have Special Diets for those with Diet Restrictions due to serious medical conditions.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints leading to serious findings, including resident abuse protection failures and accident hazards. The facility shows recurring problems with care planning, medication management, and quality oversight across all surveys from 2023-2025. While the provider corrects each deficiency when cited, the persistent pattern of issues in core care areas suggests ongoing operational challenges that families should investigate thoroughly during visits.
Mar 5, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 16, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 26, 2025Routine15
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
May 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 21, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Aug 28, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Nov 21, 2024
$13,686
Fine
Jul 25, 2024
$26,033
Ownership & Operations
Who Operates This Facility
Saint Anne Home
nonprofit
Chain Affiliation
Felician Services
3 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 3 (Worst)
Ownership & Management
Owners
Felician Services INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit stannehome.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Rehab & Nursing Ctr Greater Pittsburgh
1.2 miNursing Home · Greensburg, PA
Barclay Place
1.2 miAssisted Living · Greensburg, PA
Newhaven Court at Lindwood
1.4 miAssisted Living · Greensburg, PA
Redstone Highlands Health Care
1.6 miNursing Home · Greensburg, PA
Oak Hill Rehabilitation & Healthcare Center
1.8 miNursing Home · Greensburg, PA
Greene Health & Rehab Center
2.0 miNursing Home · Greensburg, PA