Oak Grove Family Care Home

The facility failed to ensure referral and follow-up to meet the acute health care needs of a resident. Specifically, the facility did not schedule a required tooth extraction and deep cleaning as ordered by a dentist.

The facility failed to ensure necessary follow-up for a resident's acute health care needs. Specifically, the facility did not schedule a required tooth extraction, fillings, and deep cleaning that had been ordered by a dentist in October 2024.

The facility failed to ensure that required educational qualifications and continuing education credits for the management of adult care homes were documented and on file. Specifically, documentation for two staff members designated as Supervisor-in-Charge was missing prior to their employment.

The facility failed to maintain documentation in the personnel records of two staff members (Staff A and Staff C) designated as Supervisor-in-Charge. Specifically, there was no evidence that these employees had met the required high school graduation or GED requirements, nor was there documentation of the required 12 annual continuing education units.

The facility failed to maintain accurate medication administration records (MAR) for 2 of 3 sampled residents. Specifically, documentation was inaccurate regarding medications for high cholesterol, allergies, and blood thinners for Resident #1, and medications to control blood sugars for Resident #2.

The facility failed to implement CDC and NCDHHS guidance regarding COVID-19 infection control. Specifically, staff and residents were observed not wearing face masks, and the facility failed to perform required temperature checks and symptom screenings. Additionally, there was no signage posted at the entrance regarding visitation restrictions or screening requirements.

The facility failed to ensure that door alarms were activated and functioning properly. Specifically, the main front entrance and side kitchen door alarms did not sound when opened, and the supervisor-in-charge admitted to frequently turning them off or forgetting to turn them back on.