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Nursing HomeMedicaid

Elizabethtown Healthcare & Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

208 Mercer Mill Road, Elizabethtown, NC 2833794 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 57 Google reviews

5
4
3
2
1
Elizabethtown Healthcare & Rehab Center Nursing Home in Elizabethtown, NC — Street View
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What this means for your family

This facility is highly regarded for its physical therapy and compassionate nursing care, making it a strong candidate for short-term rehab. However, given recent reports regarding medication management and clinical oversight, families should conduct a thorough interview with the Director of Nursing regarding their protocols for medication administration and patient monitoring during off-hours.

Google Reviews

Google Reviews

57 reviews on Google
Elizabethtown Healthcare & Rehab Center receives high praise for its attentive nursing staff, effective rehabilitation therapy, and clean environment. While the majority of families report compassionate care and strong communication, there are critical concerns regarding medication management and clinical oversight during off-hours that prospective families should investigate.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities8.0Meds3.0MemoryN/AComms8.0ValueN/A

Strengths

  • Highly effective and encouraging rehabilitation therapy team
  • Attentive and compassionate nursing and CNA staff
  • Clean, well-maintained facility environment
  • Responsive administrative and social work staff

Concerns

  • Medication management and clinical errors (mentioned by 2 reviewers)
  • Unprofessional staff behavior and lack of clinical urgency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(2)5.02022(6)4.92023(11)5.02024(7)4.52025(23)4.42026(12)

Distribution · 61 analyzed

5
51
4
6
3
1
2
1
1
2

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the administration engages with the community through your review responses; how does that same level of responsiveness translate to communicating with families about daily care updates?
  • 2We've heard great things about the rehabilitation therapy team here; could you tell us more about how the therapists work with residents to meet their specific mobility goals?
  • 3What specific protocols do you have in place to ensure medication is administered accurately and that clinical errors are prevented?
  • 4How does the nursing and CNA staff manage clinical priorities and ensure there is a sense of urgency when a resident's condition changes?
  • 5Could you describe what a typical day looks like for residents, including the types of social activities or group outings available?
  • 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside physicians?

Personalized based on this facility's data


Key Review Excerpts

The therapy here was so helpful, my family member improved so much that we are now able to take him home.

Family member of resident · 2023★★★★★

The staff went above and beyond in their care for him and always kept me informed of his care. In his final days, they let me stay with him to the end.

Family member of resident · 2024★★★★★

I will comment that i noticed some things that were dated and needed to be remodeled, and other than that the staff was nice and expressed a genuine care for the patient my husband

Spouse of rehab patient · 2025★★★★
Source: 57 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.51hrs
86%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility27.1%
Worse than Avg
Here
27.1%
US
15.3%
NC
20.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
NC
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
15.5%
NC
14.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.6%
Better than Avg
Here
12.6%
US
19.5%
NC
21.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
NC
91.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
NC
16.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
79.8%
NC
78.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
81.8%
NC
80.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NC
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Near state avg (5.6)
2 complaint-triggered
$13,520 in fines

This facility has faced recurring issues with fire safety systems and building maintenance, with families filing complaints about abuse prevention policies and living environment standards. The most frequent problems involve fire safety equipment, electrical systems, and infection control, with deficiencies appearing across multiple surveys from 2022 to 2025. While most issues show correction dates from the provider, the pattern of repeated building safety violations and complaint-triggered deficiencies regarding resident protection warrant careful consideration during your visit.

Sep 16, 2025Routine
4
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Sep 26, 2024Complaint
2
0607Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0584Minimal · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Sep 26, 2024Routine
9
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0344Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jun 22, 2023Routine
1
0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Mar 3, 2022Routine
1
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

Sep 16, 2025

$8,788

Ownership & Operations

Who Operates This Facility

Owner / Operator

Elizabethtown Healthcare & Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Liberty Senior Living

Chain Size

37 facilities nationwide

Chain avg rating: 2.6/5 · Rank 12 of 35

Ownership & Management

Owners

Liberty Long Term Care LLC

Owner · Organization

John a Mcneill Jr 2012 Irrv Tr

Owner (parent company) · Organization

Liberty Healthcare Group LLC

Owner (parent company) · Organization

Ronald B. and Cynthia J. Mcneill 2013 Irrevocable Trust

Owner (parent company) · Organization

Mcneill, John

Owner (parent company)

Mcneill, Ronald

Owner (parent company)

Key personnel

Barrow, LoriManagerCalcutt, JosephManagerCaquias Gonzalez, EileenManagerMiller, RobertManagerWilson, JeffreyManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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