O'connor Woods Assisted Living
Families consistently rate this highly — reviewers highlight beautiful, well-maintained campus with live oaks. Schedule a visit to confirm the fit.
based on 27 Google reviews
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What this means for your family
O'Connor Woods offers a beautiful and compassionate environment that many families find ideal for healthy aging. However, because of a highly serious allegation regarding medical neglect, families should perform due diligence by asking specifically about nursing protocols for hygiene and medical equipment monitoring during shift changes.
Google Reviews
Google Reviews
27 reviews on Google“O'Connor Woods is highly regarded by long-term residents and their families for its beautiful, serene campus and a culture of kindness and compassion. While many praise the professional nursing staff and the supportive community atmosphere, one extremely critical review alleges severe neglect regarding hygiene and medical equipment management.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus with live oaks
- Compassionate and professional nursing staff
- Supportive and friendly community atmosphere
- Excellent fitness facilities including a heated pool
Concerns
- Allegations of medical neglect and poor hygiene
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details from their feedback. They demonstrate empathy in sensitive situations, such as bereavement or medical concerns, and use a professional tone to address negative feedback.
Questions for Your Tour
- 1The live oaks and campus grounds look beautiful; how often are the outdoor spaces maintained for residents to enjoy?
- 2I noticed the community seems very engaged with feedback; how does the management team typically address resident or family concerns?
- 3With such a large community of nearly 500 residents, how do you ensure that personalized care and hygiene standards are consistent for everyone?
- 4The heated pool and fitness facilities look wonderful; what kind of daily fitness or social activities are available for residents?
- 5Can you tell me more about the nursing staff's approach to managing medical needs and how emergencies are handled during the night?
- 6How does the staff foster that friendly, supportive atmosphere that people seem to love about O'Connor Woods?
Personalized based on this facility's data
Key Review Excerpts
“Standing out is a willingness and ability to meet residents where they are, lending guidance and support while respecting independence and fostering healthy aging.”
“The facility itself was great but the staff in charge were nothing short of phenominally wonderful. Dawn Shimel, Lisa Cox and the LVN Annete stood out particularly for their patience, professionalism, ability and awesome compassion in providing care”
“The three things that I like most about OCW are the genuine friendliness of the people (both residents and staff), the beautiful grounds, and the focus on healthy aging.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Sep 12, 2025ComplaintClean
This report details a Complaint Investigation conducted on 09/11/2025 regarding allegations of improper incident reporting and lack of record access. The investigation concluded that the complaint was unfounded because the resident in question is cared for in a skilled nursing facility under Public Health, not the Department of Social Services. Therefore, no deficiencies were cited.
Aug 27, 2025ComplaintClean
This report details a complaint investigation conducted on behalf of the facility. The specific allegation regarding skilled professional injections was found to be Unsubstantiated based on the evidence provided during the visit.
Aug 27, 2025InspectionClean
This report details a complaint investigation conducted on behalf of the facility. The specific allegation regarding skilled professional injections was found to be Unsubstantiated based on the evidence provided during the visit.
Jun 13, 2025OtherClean
The inspection was conducted as a case management incident review following reports of a resident's death. The Licensing Program Analyst reviewed the incident reports and determined that all necessary reporting was completed on time and to the required departments. No deficiencies were observed or cited during this visit.
Jul 16, 2024InspectionClean
The case management inspection was conducted to review incident reports concerning two resident falls. The report explicitly states that no deficiencies were observed or cited during this inspection.
Jul 16, 2024OtherClean
The case management inspection was conducted to review incident reports concerning two resident falls. The report explicitly states that no deficiencies were observed or cited during this inspection.
Aug 14, 2023OtherClean
The facility underwent a Required 1 Year Annual Inspection Visit and was found to be compliant with observed regulations. Key areas reviewed, including the physical plant, infection control, and resident/staff documentation, showed adherence to standards. No deficiencies were cited during this inspection.
Aug 14, 2023InspectionClean
The facility underwent a Required 1 Year Annual Inspection Visit and was found to be compliant with observed regulations. Key areas reviewed, including the physical plant, infection control, and resident/staff documentation, showed adherence to standards. No deficiencies were cited during this inspection.
Ownership & Operations
Who Operates This Facility
O'connor Woods Housing; Eskaton Properties INC
LEAL-MALLETE, PENNY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit oconnorwoods.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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