Nursing & Rehabilitation Center of Melbourne
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (12 vs median 6.0)
Bottom 25% in FL · Below recommended RN staffing · Low staff turnover (stable workforce) · $22,331 in fines
What this means for your family
This facility offers strong support for appointment coordination and rehab therapy, which may benefit those needing short-term recovery. However, families should be aware of potential delays in nursing response times and medication management; it is recommended to ask for specific protocols on how these concerns are addressed during the intake process.
Google Reviews
Google Reviews
5 reviews on Google“Nursing & Rehabilitation Center of Melbourne receives praise for its helpful administrative and therapy staff, particularly regarding appointment coordination and rehab services. However, some residents and visitors report significant issues with staff responsiveness and delays in medication management, suggesting a disparity in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Helpful appointment and transportation coordination
- Effective and accommodating rehab therapy team
- Availability of private rooms
- Pleasant outdoor courtyard space
Concerns
- Slow response times from nursing and CNA staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding response times, what specific protocols or call-light systems are in place to ensure residents receive timely assistance from nursing and CNA staff?
- 2With the facility's current focus on improving communication, what is the best way for our family to stay updated on our loved one's daily status and care plan?
- 3Since medication management is a priority for us, could you walk us through the process for administering and monitoring medications to ensure accuracy?
- 4We noticed the facility has a 4-star staffing rating; how does this staffing level translate into the daily hands-on care and attention our family member will receive?
- 5We love the outdoor courtyard space; what kind of structured activities or social events are held there to help residents stay engaged and active?
- 6How does your team coordinate with the rehab therapy department to ensure that physical progress is integrated into the resident's overall daily care routine?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team has been understanding and accomendating of my issues. The nursing and cna team is great.”
“The staff is unfriendly for the most part and good luck getting the attention of a nurse or CNA when you need them. During my discharge process, it took four days for them to call in my medication”
“Very helpful in setting up needed appointments and the transportation needed for the appointment. Polite and courteous when talking to residents and truly cares about what we need.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with repeated deficiencies in care planning and treatment delivery across all four surveys, plus families have filed formal complaints leading to citations for grievance handling and infection control. Key problem areas include resident assessment and care planning, infection control, and treatment according to doctor's orders, with some issues like assessment accuracy recurring from 2022 through 2025 despite reported corrections.
Mar 17, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 20, 2025Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Oct 8, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 2, 2023Routine20
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 3, 2022Routine14
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Nov 2, 2023
$6,949
Fine
Aug 14, 2023
$3,147
Fine
Aug 7, 2023
$2,797
Fine
Jul 17, 2023
$6,293
Ownership & Operations
Who Operates This Facility
Nursing & Rehabilitation Center of Melbourne
for profit
Chain Affiliation
Harborview Health Systems
22 facilities nationwide
Chain avg rating: 2.0/5 · Rank 12 of 20
Ownership & Management
Owners
Harborview Melbourne Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit melbournenursingandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Indian River Center
1.9 miNursing Home · West Melbourne, FL
Tranquil Reflections LLC
2.4 miAssisted Living · Melbourne, FL
West Melbourne Health & Rehabilitation Center
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Family Home Alf
3.9 miAssisted Living · Melbourne, FL
Brookshire (the)
4.1 miAssisted Living · Melbourne, FL
Salterra Senior Living at Melbourne
4.3 miAssisted Living · Melbourne, FL