Public Google reviewers rate this highly and often mention attentive and caring staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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Public Google reviewers rate Absolute Care Family Care II highly. Reviewers highlight: attentive and caring staff, management of medical and dental appointments. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect highly attentive staff who are praised for treating residents with exceptional care and managing medical appointments effectively. However, there are serious concerns regarding transparency in room assignments, potential theft among residents, and issues with financial accountability regarding small personal transactions.
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Key Review Excerpts
“I M ADAMA SIDIBE NIECE .THIS PLACE DESERVE 20******** amazing staff.they take care of my uncle as a king .doctor appointment was done dentist appointment eye doctor .those people no words can describe how grateful I am .my uncle have been in many places nobody care for him as they did .”
“I met the owner she was an amazing person. She agreed that my Aunt needed help and said that she would work with her on pricing. We went to see the location and I did not realize that the room showed is not where she put my Aunt.”
“Oct 16 I handed over $10 to the staff to pick me up some cookies it's now October 18th and I don't know where my cookies Northern $10 is I tried four times to talk today about this and no one is helping me”
Source: NC Division of Health Service Regulation
The facility failed to properly cross-reference all incoming provider orders, such as faxes, emails, or hospital discharge forms, with the Medication Administration Record (MAR). There was a lack of consistent procedure to ensure missing orders were faxed to the pharmacy for MAR updates.
Med Techs required re-education regarding the six rights of medication administration and proper eMAR documentation. Specifically, staff needed instruction on the correct procedure for clicking off medications in the eMAR once a medication is pulled and prepared for a resident.
Med Techs failed to ensure that all residents receiving oxygen PRN or scheduled had orders including parameters for use, amount, and frequency. Additionally, staff were not consistently using the Telmediq app or facility tablets to notify providers of changes in resident status.
The facility failed to ensure follow-up to meet the acute health care needs of a resident. Specifically, staff failed to notify the resident's primary care provider when pulse oximeter readings fell to 86%, 84%, 86%, and 89%, which were all at or below the established threshold of 89%.
The facility failed to ensure proper tuberculosis testing for residents. Specifically, one resident lacked an initial TB test upon admission, and all three sampled residents lacked a required second TB test since their admission.
The facility failed to maintain matching therapeutic diet menus for staff guidance. For two of the three sampled residents, there were no available menus for physician-ordered low carbohydrate diabetic diets.
The facility failed to ensure that residents received required tuberculosis testing upon admission and subsequent testing. Specifically, one resident lacked an initial TB test upon admission, and three sampled residents had no documentation of a second TB test since their admission.
The facility failed to ensure proper tuberculosis testing for residents upon admission and during residency. Specifically, one resident lacked an initial TB test upon admission, and three sampled residents had no documentation of a second TB test since their admission.
The facility failed to ensure that residents received required tuberculosis testing upon admission and subsequent testing. Specifically, one resident lacked an initial TB test upon admission, and three sampled residents had no documentation of a second TB test since their admission.
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