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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 142 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Northpark Health and Rehabilitation of Cascadia has a middle-range Medicare overall rating. Strengths include modern, clean, and well-maintained private rooms. Some reviewers note concerns about chronic understaffing leading to ignored call lights and delayed patient care (mentioned by 12 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Northpark Health and Rehabilitation of Cascadia receives polarized feedback, with many praising its modern, hotel-like facility and dedicated therapy team. However, a significant number of families report critical concerns regarding chronic understaffing, slow response times to call lights, and poor communication from case management. While some patients experience excellent, compassionate care, others describe a lack of basic hygiene assistance and neglectful nursing oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 143 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The staff is amazing from housekeeping to charge nurse. Everyone was so caring. There goal help me to get better. P.t, O.t very consistent making sure I could physically take care of myself.”
“The call button was always ignored and half of the staff is rude, I had to come twice a day to make sure my mother had something to eat and changed.”
“The nurses are above and beyond professional “Especially nurse Jen” My husband started to crash and she new exactly what to do. I can’t even tell you the relief I had at that moment knowing he was in excellent hands.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 16 deficiencies across three surveys, including three triggered by family complaints regarding resident abuse protection, care quality, and medication management. The most recurring issues involve medication management, quality of care, and emergency preparedness. While all deficiencies show correction dates, the pattern suggests ongoing challenges, with quality of care problems appearing in both 2023 and 2024 surveys.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Federal Penalties
Fine
Jan 23, 2026
$8,278
Northpark Health and Rehabilitation of Cascadia
for profit
Cascadia Healthcare
46 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 43 (Highest rating)
Owners
Cascadia Arizona Operations, LLC
Owner · Organization
Cascadia Hc Group LLC
Owner (parent company) · Organization
Cascadia Healthcare LLC
Owner (parent company) · Organization
Cascadia Holdco LLC
Owner (parent company) · Organization
Hammond, Owen
Owner (parent company)
Laforte, Stephen
Owner (parent company)
Nelson, Timothy
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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142 reviews from families & visitors
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