North Long Beach Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (31 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Worst in WINDSOR chain · $59,063 in fines · Abuse citation
What this means for your family
This facility is an excellent choice for families seeking a clean environment with a deeply caring and attentive nursing team. The robust activities program and focus on resident well-being, including access to dental and vision aids, provide a high level of comfort for long-term care.
Google Reviews
Google Reviews
33 reviews on Google“Families can expect a highly compassionate environment where nursing and activities staff are frequently praised for their dedication and kindness. The facility is noted for its cleanliness and a strong emphasis on resident engagement through group activities and social events.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and social programs
- Professional and friendly social work/admin staff
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how compassionate and attentive the nursing staff is; how do you ensure that level of personal care remains consistent for every resident?
- 2Since the facility is known for being so clean and well-maintained, what is your daily routine for ensuring the resident living areas stay comfortable and hygienic?
- 3We are interested in the social side of things—could you tell us more about the specific types of engaging activities or social programs available to residents each week?
- 4With the recent inspections and state reports, what specific steps has the administration taken to address past deficiencies and improve the overall health inspection outcomes?
- 5In the event of a medical emergency during the night or over the weekend, what is the protocol for ensuring immediate and professional care is available?
- 6It's great to see such positive feedback regarding the social work and admin teams; how do they work alongside the nursing staff to support a resident's transition into the facility?
Personalized based on this facility's data
Key Review Excerpts
“The nursing and activities staff are outstanding! My accolades go out to Stephanie, Eric, Irwin, Jaz and the really good looking dude overnight -station 1...(all LVN's). EVERY SINGLE CNA there! What a thankless job! Well, thank you your kindness and dedication!”
“The social worker, Angie, came to escort me in and she was friendly and at the same time, professional and very attentive to all our needs and the Activities’s Director dropped in to mention a special event for my brother.”
“He said No they are giving me the royal treatment, I am gaining wait, I eat 3 meals a day,, they provide Dentist, Eye glasses, and hearing aid, movie time, I take a shower 2 times a day, and am very happy here”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns across 104 federal deficiencies, with 26 triggered by family complaints indicating significant care concerns families reported to authorities. The most problematic areas are medication management, resident communication and rights, and accident prevention - with medication errors and safety hazards appearing repeatedly across multiple surveys. While all deficiencies show correction dates, the persistent recurrence of similar issues, particularly the repeated accident prevention violations and ongoing medication problems, suggests systemic challenges that may continue affecting resident care quality.
Apr 29, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 25, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 10, 2025Complaint2
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 11, 2025Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jun 26, 2025Routine25
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Jun 6, 2025Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Feb 25, 2026
$15,935
Fine
May 21, 2024
$59,063
Payment Denial
May 21, 2024
64-day denial
Ownership & Operations
Who Operates This Facility
North Long Beach Post Acute
for profit
Chain Affiliation
Windsor
23 facilities nationwide
Chain avg rating: 2.3/5 · Rank 18 of 19 (Worst)
Ownership & Management
Owners
Antelope Realty Holdings I, LLC
Owner · Organization
9560 Pico LLC
Owner (parent company) · Organization
Antelope Holdings I, LLC
Owner (parent company) · Organization
Pico Ar LLC
Owner (parent company) · Organization
Windsor Oxford Holding Company, LLC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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