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Nursing HomeMedicaid Investigative

Colonial Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1913 E 5th Street, Eastside · Long Beach, CA 90802196 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 31 Google reviews

5
4
3
2
1
Colonial Care Center Nursing Home in Long Beach, CA — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (32 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in LONGWOOD MANAGEMENT CORPORATION chain · $158,227 in fines · Special Focus Facility (CMS)

Source: Medicare data

What this means for your family

The facility shows a recent trend of high ratings regarding cleanliness and nursing kindness. However, you must investigate the administration's ethics and verify that medical protocols, specifically regarding medication timing and call-button response, are strictly followed.

Google Reviews

Google Reviews

31 reviews on Google
Families can expect a facility that is praised for its cleanliness and the kindness of its frontline nursing staff. However, there are serious allegations regarding administrative ethics and critical delays in medical care, specifically regarding antibiotic administration and responsiveness to call buttons.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean7.0ActivitiesN/AMeds1.0MemoryN/AComms5.0ValueN/A

Strengths

  • Clean and odor-free environment
  • Kind and professional nursing staff
  • Effective physical rehabilitation services
  • Strong communication from caregivers to distant family

Concerns

  • Unethical or unprofessional administration
  • Slow response to call buttons and medical needs (mentioned by 2 reviewers)
  • Facility maintenance and hygiene issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(2)'18(3)'20(1)'23(2)'25(4)'26(2)

Distribution · 33 analyzed

5
16
4
1
3
2
2
0
1
14

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about how professional the nursing staff is; how do you ensure that level of care stays consistent during shift changes?
  • 2Since some family members have mentioned how much they appreciate the updates from caregivers, what is your preferred method for keeping us informed about our loved one's daily well-being?
  • 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
  • 4How does the team manage response times for call buttons, especially during the busier night shifts or during meal times?
  • 5Could you tell us more about the physical rehabilitation services available here and how they help residents regain their independence?
  • 6What kind of daily activities or social outings are planned to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

This is one of the few facilities that I have been in that is well taken care of ( cleaniness) when you walk in there is no odor of urine it's clean and bright. The staff is professional and kind, and considerate to the patients and family members

Subacute unit family member · 2025★★★★★

The staff waited 2 days after confirming my mom had pneumonia before starting antibiotics. the only good part of the "care" center is Dr.Miller.

Rehab patient's family · 2016☆☆☆☆

Very caring of patients and family. Went out of their way to provide personal services for my mother. Always kept me up to date about her condition.

Long-term resident's family · 2020★★★★★
Source: 31 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
4.25hrs
OK
All nurses + aides combined
Staff Turnover
37%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

10

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility39.2%
Worse than Avg
Here
39.2%
US
15.4%
CA
11.6%
Los angeles
11.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
19.5%
CA
13.7%
Los angeles
10.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility91.7%
Worse than Avg
Here
91.7%
US
93.4%
CA
98.6%
Los angeles
99.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
15.3%
CA
10.5%
Los angeles
9.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.2%
Worse than Avg
Here
16.2%
US
14.4%
CA
10.4%
Los angeles
12.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility40.0%
Worse than Avg
Here
40.0%
US
79.7%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility46.7%
Worse than Avg
Here
46.7%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility8.5%
Worse than Avg
Here
8.5%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

23deficiencies
7penalties
Above state avg (15.4)
17 complaint-triggered
$158,227 in fines

Colonial Care Center shows concerning patterns with 111 deficiencies across 19 surveys, including 22 complaint-triggered issues where families filed reports about problems. Recurring issues involve infection control, medication management, and care planning, with infection control violations appearing in nearly every recent inspection. The facility has been cited for serious safety hazards and failure to properly report suspected neglect, though most deficiencies show correction dates.

Feb 12, 2026Routine
31
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 12, 2026Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 29, 2026Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 13, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 6, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 16, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Jan 29, 2026

$22,315

Payment Denial

Jan 29, 2026

6-day denial

Fine

Nov 6, 2025

$12,438

Fine

Feb 6, 2025

$58,639

Payment Denial

Feb 6, 2025

16-day denial

Payment Denial

Feb 23, 2024

27-day denial

Fine

Feb 23, 2024

$55,322

Ownership & Operations

Who Operates This Facility

Owner / Operator

Colonial Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 25 of 38 (Worst)

Ownership & Management

Owners

Friedman Family Trust

Owner · Organization

20%

Ira D Friedman 1991 Trust

Owner · Organization

20%

Lehmann Family 1991 Trust

Owner · Organization

20%

The Klavan Family Trust

Owner · Organization

20%

The Tzippy Friedman Notis 1990 Trust

Owner · Organization

20%

Friedman, Aaron

Owner (parent company)

20%

Klavan, Rachel

Owner (parent company)

20%

Lehmann, Libby

Owner (parent company)

20%

Key personnel

Modomo, HenryW-2 Managing EmployeeFriedman, IraOfficer / DirectorKlavan, RachelOfficer / DirectorFriedman, IraOfficer / Director
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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