Colonial Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (32 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · Worst in LONGWOOD MANAGEMENT CORPORATION chain · $158,227 in fines · Special Focus Facility (CMS)
What this means for your family
The facility shows a recent trend of high ratings regarding cleanliness and nursing kindness. However, you must investigate the administration's ethics and verify that medical protocols, specifically regarding medication timing and call-button response, are strictly followed.
Google Reviews
Google Reviews
31 reviews on Google“Families can expect a facility that is praised for its cleanliness and the kindness of its frontline nursing staff. However, there are serious allegations regarding administrative ethics and critical delays in medical care, specifically regarding antibiotic administration and responsiveness to call buttons.”
Quality Themes
Tap a score for detailsStrengths
- Clean and odor-free environment
- Kind and professional nursing staff
- Effective physical rehabilitation services
- Strong communication from caregivers to distant family
Concerns
- Unethical or unprofessional administration
- Slow response to call buttons and medical needs (mentioned by 2 reviewers)
- Facility maintenance and hygiene issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how professional the nursing staff is; how do you ensure that level of care stays consistent during shift changes?
- 2Since some family members have mentioned how much they appreciate the updates from caregivers, what is your preferred method for keeping us informed about our loved one's daily well-being?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 4How does the team manage response times for call buttons, especially during the busier night shifts or during meal times?
- 5Could you tell us more about the physical rehabilitation services available here and how they help residents regain their independence?
- 6What kind of daily activities or social outings are planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“This is one of the few facilities that I have been in that is well taken care of ( cleaniness) when you walk in there is no odor of urine it's clean and bright. The staff is professional and kind, and considerate to the patients and family members”
“The staff waited 2 days after confirming my mom had pneumonia before starting antibiotics. the only good part of the "care" center is Dr.Miller.”
“Very caring of patients and family. Went out of their way to provide personal services for my mother. Always kept me up to date about her condition.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Colonial Care Center shows concerning patterns with 111 deficiencies across 19 surveys, including 22 complaint-triggered issues where families filed reports about problems. Recurring issues involve infection control, medication management, and care planning, with infection control violations appearing in nearly every recent inspection. The facility has been cited for serious safety hazards and failure to properly report suspected neglect, though most deficiencies show correction dates.
Feb 12, 2026Routine31
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 12, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 29, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 6, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 16, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jan 29, 2026
$22,315
Payment Denial
Jan 29, 2026
6-day denial
Fine
Nov 6, 2025
$12,438
Fine
Feb 6, 2025
$58,639
Payment Denial
Feb 6, 2025
16-day denial
Payment Denial
Feb 23, 2024
27-day denial
Fine
Feb 23, 2024
$55,322
Ownership & Operations
Who Operates This Facility
Colonial Care Center
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 25 of 38 (Worst)
Ownership & Management
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Lehmann, Libby
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit colonialcarerehab.com
Medicare data downloads
Original nursing home datasets
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