Nhc Healthcare Ft Oglethorpe
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 43 Google reviews
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What this means for your family
While this facility is often praised for its cleanliness and rehab therapy, the recurring reports of neglect and slow response times are significant red flags. If you are considering this facility, we strongly advise you to visit during off-hours or weekends to observe staffing levels firsthand and to ask management specifically about their protocols for escalating medical concerns.
Google Reviews
Google Reviews
43 reviews on Google“NHC Healthcare Fort Oglethorpe receives highly polarized feedback, with some families praising the facility as clean and compassionate, while others report severe neglect and communication failures. While many reviewers highlight positive experiences with rehabilitation and nursing staff, there is a recurring pattern of concerns regarding understaffing, particularly on weekends, and a lack of responsiveness from management.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy services
- Supportive environment for short-term rehab
Concerns
- Understaffing and slow response times, especially on weekends (mentioned by 4 reviewers)
- Poor communication from management and staff (mentioned by 3 reviewers)
- Neglect regarding basic hygiene and patient care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility having 135 residents, how do you ensure consistent communication and responsiveness from your nursing staff, particularly during weekend shifts?
- 2Could you walk me through your current process for medication management and how you keep families informed if there are any changes to a resident's routine?
- 3I noticed the facility has a strong reputation for rehabilitation therapy; how do you integrate those services into the daily life and social activities of long-term residents?
- 4What steps are currently in place to ensure that basic hygiene and personal care needs are met consistently throughout the day and night?
- 5Given the feedback regarding dining experiences, could you describe the current menu planning process and how you accommodate individual preferences or dietary needs?
- 6How does your team handle medical emergencies or urgent health concerns after standard business hours to ensure families feel supported and informed?
Personalized based on this facility's data
Key Review Excerpts
“My mother recently stayed at this facility for three weeks following a hip replacement. There were some nurses and nursing assistants that were very attentive, however some of them took a very long time to respond.”
“My mom left NHC today. She was in rehab after a knee replacement. I visited everyday and spent a lot of time there, I was super impressed with all staff. Everyone was so helpful and caring with her.”
“My sister was sent here and her health deteriorated in part due to inadequate medical care. When she went into respiratory distress, fortunately the RN started her on Oxygen and when I insisted that she be taken by ambulance to nearest ER, the NP told me I was overreacting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced 17 deficiencies across multiple care areas, including two complaint-triggered issues where families reported concerns about pressure ulcer care and accident prevention. The most recurring problems involve resident rights, fire safety systems, and quality of care issues. While all deficiencies show correction dates, the facility has had ongoing challenges across surveys, suggesting families should carefully evaluate current conditions during visits.
Sep 26, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 25, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 25, 2024Routine1
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Oct 14, 2022Routine12
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Federal Penalties
Fine
Apr 25, 2024
$8,018
Fine
Apr 25, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Nhc Healthcare Ft Oglethorpe
for profit
Chain Affiliation
National Healthcare Corporation
69 facilities nationwide
Chain avg rating: 3.9/5 · Rank 6 of 65 (Best)
Ownership & Management
Owners
Nhc/delaware INC
Owner · Organization
Morgan Stanley Institutional Advisors LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit nhccare.com
Medicare data downloads
Original nursing home datasets
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