Newport Beach Memory Care

This report details the investigation of a complaint alleging that staff did not administer medications to residents in care. The investigation, conducted by LPA Ruth Martinez, reviewed facility records and interviewed staff. Based on the evidence gathered, the allegation was deemed Unsubstantiated.

This report details an investigation into complaints regarding scabies care and infectious control requirements. The investigation found that the allegations could not be substantiated due to a lack of evidence. Consequently, the report concludes that the allegations are deemed Unsubstantiated.

The facility underwent a required annual inspection and was found to have two deficiencies. Both cited deficiencies are Type B, relating to water temperature control and incomplete resident admission agreements. Immediate corrective action is required for both issues to ensure resident safety and compliance.

The facility underwent a Required Annual Inspection and was observed to be in compliance with Title 22 Division 6 of the California Code of Regulations. No deficiencies were cited during the visit, though a Technical Violation Advisory Note was issued regarding a pending exemption transfer.

This report details a complaint investigation conducted following an unannounced visit. The allegation that staff did not properly safeguard confidential information was investigated, and the findings determined the allegation to be unsubstantiated. No specific deficiencies were cited in the final report.

The investigation was conducted following a complaint regarding insufficient staff to adequately provide care and supervision. The allegation was substantiated, and a deficiency was cited related to maintaining adequate direct care staffing levels for residents with dementia. The facility has been given a Plan of Correction due by February 2, 2024.