Newnan Health and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- High RN turnover (56%)
Bottom 25% in GA · Below recommended RN staffing · Worst in ETHICA HEALTH chain · $16,801 in fines
What this means for your family
While the rehabilitation therapy team is frequently cited as a strength, the recurring reports of neglect and slow response times for basic needs are deeply concerning. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's care and ensure their immediate needs are being met.
Google Reviews
Google Reviews
44 reviews on Google“Newnan Health and Rehabilitation receives highly polarized feedback, with some families praising the rehab therapy team and individual staff members, while others report severe neglect and poor communication. Frequent complaints highlight issues with response times for basic needs, medication administration, and the dated physical condition of the facility. Families considering this facility should be aware of significant concerns regarding staffing levels and the quality of care provided to vulnerable residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Some individual staff members are described as kind and attentive
- Clean environment reported by some families
Concerns
- Slow or non-existent response to call buttons and basic needs (mentioned by 6 reviewers)
- Poor quality and unappealing food (mentioned by 3 reviewers)
- Inadequate medication management and administration (mentioned by 3 reviewers)
- Dated, poorly maintained building and equipment (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that some families have expressed concerns regarding response times to call buttons; could you walk me through your current process for ensuring residents receive timely assistance when they need help?
- 2Given the importance of nutrition for our loved one, could you describe how you gather resident feedback on meal quality and what steps you take to address concerns about the dining experience?
- 3Medication management is a top priority for our family; what specific protocols and oversight measures do you have in place to ensure accuracy and consistency in dispensing medications?
- 4I see that you actively engage with online feedback; how does that communication loop with families help you improve the daily quality of life and care at the facility?
- 5Since the facility has some older areas, what is your current plan for ongoing maintenance and equipment upgrades to ensure a safe and comfortable environment for residents?
- 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“The building its self is quite dated. However the staff is incredible. They are loving and kind to all the patients. The OT and PT staff are gentle but very effective.”
“The facility is clean with no bad smells. Staff is kind, caring, attentive and always with a smile. My mother was there for approximately 40 days. She was very happy with the quality of her care.”
“They are told to wear a diaper and urinate and defecate on themselves and it might be 1-2-3 hours before anyone comes - no phones in rooms - two patients to each room- staff rude - told not to call more than twice a shift”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to 5 deficiencies, with recent December 2024 issues involving accident prevention, daily care assistance, and respiratory care. The facility shows recurring problems with medication management across multiple surveys from 2019 to 2023, and resident rights violations. While all deficiencies have correction dates, the pattern of complaints and repeat medication issues suggests ongoing care quality concerns families should investigate thoroughly.
Feb 12, 2026Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Dec 20, 2024Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 20, 2024Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Aug 16, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Dec 20, 2024
$6,500
Fine
Dec 20, 2024
$10,301
Ownership & Operations
Who Operates This Facility
Newnan Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 48 of 48 (Worst)
Ownership & Management
Owners
Health Scholarships INC
Owner · Organization
Community Health Systems INC
Owner (parent company) · Organization
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit newnanhealthrehabilitation.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Benton House of Newnan
< 1 miAssisted Living · Newnan, GA
Claiborne at Newnan Lakes, the
< 1 miAssisted Living · Newnan, GA
Ansley Park Health and Rehabilitation
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Avalon Health and Rehabilitation
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Monarch House
1.7 miAssisted Living · Newnan, GA
Bobbi Personal Care Home II
1.8 miAssisted Living · Newnan, GA