Ansley Park Health and Rehabilitation
Strong Medicare quality ratings; families often praise state-of-the-art physical therapy department. Still worth an in-person visit.
based on 39 Google reviews
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What this means for your family
While the physical therapy department is highly regarded, the facility has a consistent pattern of severe understaffing that impacts patient safety. If you are considering this facility, I strongly recommend visiting during a weekend or evening to observe staff response times to call lights, as this is a recurring point of failure for families.
Google Reviews
Google Reviews
39 reviews on Google“Ansley Park Health and Rehabilitation receives highly polarized feedback, with some families praising the physical therapy department and compassionate hospice care, while others report severe neglect. Multiple reviewers highlight a significant decline in quality, specifically citing chronic understaffing and slow response times to patient call lights. While the facility is physically attractive, several families warn that the quality of care does not match the aesthetic of the building.”
Quality Themes
Tap a score for detailsStrengths
- State-of-the-art physical therapy department
- Compassionate hospice care
- Attractive, resort-like facility appearance
Concerns
- Severe understaffing leading to neglect (mentioned by 7 reviewers)
- Slow response times to patient call lights (mentioned by 3 reviewers)
- Poor communication and lack of discharge instructions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's resort-like environment, what specific daily activities or social programs are available to keep residents engaged outside of their physical therapy sessions?
- 2I noticed the CMS staffing rating is a 3 out of 5; could you walk me through your current staffing model and how you ensure consistent oversight for residents during shift changes?
- 3Some families have expressed concerns regarding the responsiveness of the call light system; what is your internal protocol for monitoring response times to ensure residents receive timely assistance?
- 4Since medication management is a critical part of care, could you explain the process for tracking and administering daily prescriptions to ensure accuracy and safety?
- 5How does your team handle communication with family members regarding changes in a resident's health status or updates on discharge planning?
- 6I see that dining experiences are an area you are working to improve; could you share how you are currently gathering resident feedback to enhance the quality and variety of the meals served?
Personalized based on this facility's data
Key Review Excerpts
“The rehab department is state-of-the-art. I love that patients receive rehab in real life settings.”
“My dad stayed here for stroke rehab for 2 months. The staff was nice but facility was way understaffed. It is not a safe place for someone who is not mobile.”
“They employees are rude. Leave patients unattended for several hours and did not respond to calls for help. Communication is poor.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered a 2024 inspection revealing deficiencies in respiratory care and ventilation systems, both of which the facility corrected. The facility's main recurring issues involve fire safety and building infrastructure, including sprinkler systems, smoke barriers, and emergency power systems. All deficiencies across the three surveys were corrected by the facility.
Aug 14, 2025Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 11, 2024Complaint2
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 28, 2022Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Ansley Park Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
50 facilities nationwide
Chain avg rating: 3.6/5 · Rank 5 of 48 (Best)
Ownership & Management
Owners
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit ansleyparkhealth.org
Medicare data downloads
Original nursing home datasets
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