Loading EveryPlace content…
Public Google reviewers rate this highly and often mention attentive and caring staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
Email New Hope Assisted Living to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate New Hope Assisted Living highly. Reviewers highlight: attentive and caring staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
New Hope Assisted Living is highly regarded by families for its warm, home-like atmosphere and exceptionally caring staff who treat residents like family. Reviewers consistently praise the cleanliness of the facility and the quality of the fresh, home-cooked meals provided.
Quality Themes
Tap a score for detailsStrengths
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Our beautiful mother Mary was cared for by the wonderful staff at New Hope. We’d like to thank Luis, Robert, Alicia, and Alondra, just to name a few. This is a very clean, facility with a hands on approach for each individuals needs.”
“The owners and staff are genuine ...always available for questions or recommendations and quick to respond. Our mom's stay with New Hope has been an answered prayer and we are forever grateful.”
“My mom was a resident for over 3 years at New Hope. She received outstanding care. New Hope has a warm home atmosphere. She had excellent fresh cooked meals.”
Source: Texas Health & Human Services Commission
Key Findings
New Hope Assisted Living has no recent enforcement actions on record. While there were several life safety and health code violations noted during an inspection in October 2018 regarding smoke detection, sprinkler systems, and cleanliness, these issues were documented with corresponding correction dates.
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 33.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
Wholehearted Care Holdings LLC
for profit
LUIS GARCIA
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit wholeheartedseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Heritage Place of Boerne
1.7 miAssisted Living · Boerne, TX
Franklin Park Boerne Assisted Living
1.8 miAssisted Living · Boerne, TX
Cibolo Creek
2.2 miNursing Home · Boerne, TX
Avir at Boerne
2.3 miNursing Home · Boerne, TX
Kendall House Wellness & Rehabilitation
2.3 miNursing Home · Boerne, TX
Morningside Ministries at Menger Springsthe Cibolo House
2.3 miAssisted Living · Boerne, TX