New Hope Assisted Living
Families consistently rate this highly — reviewers highlight attentive and caring staff. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
New Hope Assisted Living is an excellent choice if you are looking for a clean, cozy, and highly attentive environment where staff members treat residents like family. The high level of personalized care and quality dining are significant advantages for long-term comfort.
Google Reviews
Google Reviews
14 reviews analyzed“New Hope Assisted Living is highly regarded by families for its warm, home-like atmosphere and exceptionally caring staff who treat residents like family. Reviewers consistently praise the cleanliness of the facility and the quality of the fresh, home-cooked meals provided.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring staff
- Clean and well-maintained facility
- High-quality, fresh meals
- Welcoming, home-like atmosphere
- Engaging social activities and holiday celebrations
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a small community of 15 residents, how do you ensure everyone feels included in the holiday celebrations and social events?
- 2We've heard wonderful things about the food here; could you tell us more about how the fresh, high-quality meals are prepared and if there are options for specific dietary needs?
- 3The facility looks incredibly well-maintained; what is your daily routine for ensuring the home stays clean and comfortable for the residents?
- 4Since the staff is known for being so attentive, how do you manage care transitions or medical emergencies during the overnight hours?
- 5What kind of engaging daily activities do you have planned to help residents stay connected with each other in such an intimate setting?
- 6We love the welcoming, home-like atmosphere we see here; how do you help new residents settle in and feel like part of the family during their first week?
Personalized based on this facility's data
Key Review Excerpts
“Our beautiful mother Mary was cared for by the wonderful staff at New Hope. We’d like to thank Luis, Robert, Alicia, and Alondra, just to name a few. This is a very clean, facility with a hands on approach for each individuals needs.”
“The owners and staff are genuine ...always available for questions or recommendations and quick to respond. Our mom's stay with New Hope has been an answered prayer and we are forever grateful.”
“My mom was a resident for over 3 years at New Hope. She received outstanding care. New Hope has a warm home atmosphere. She had excellent fresh cooked meals.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
New Hope Assisted Living has no recent enforcement actions on record. While there were several life safety and health code violations noted during an inspection in October 2018 regarding smoke detection, sprinkler systems, and cleanliness, these issues were documented with corresponding correction dates.
Oct 3, 2018Routine
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 33.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
Ownership & Operations
Who Operates This Facility
Wholehearted Care Holdings LLC
for profit
LUIS GARCIA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit wholeheartedseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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