Public Google reviewers rate this highly and often mention clean and beautiful modern facility. Schedule a visit to confirm the fit.
based on 23 Google reviews
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Public Google reviewers rate Navion of Shelby highly. Reviewers highlight: clean and beautiful modern facility, exceptionally caring and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Navion of Shelby is highly regarded for its beautiful, clean, and modern facility that features a lovely atrium and well-maintained grounds. Families frequently praise the exceptionally caring and attentive staff, though one reviewer noted a specific issue with the head cook's treatment of guests.
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Key Review Excerpts
“Navion was a God send. I did not think my mom would like Assisted Living but as it turns out she loved it. The staff are exceptional in every way. I loved them all and they truly loved my mom.”
“The employees at Brookdale Shelby are by far the best and most caring people that I have met at any facility. They go out of their way to take care of and do things for their residents and always with a smile.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that licensed health professional tasks (LHPS) were included in the resident care plan. Specifically, for one resident, the care plan did not include the required finger stick blood sugar (FSBS) task.
The facility failed to ensure that licensed health professional tasks (LHPS) were included in the care plan for one resident. Specifically, the task for finger stick blood sugar (FSBS) was identified in physician orders and quarterly evaluations but was missing from the resident's current care plan.
The facility failed to ensure proper referral and follow-up for two out of five sampled residents regarding a medical order. The deficiency related to the requirement to report oxygen saturations of less than 90%.
The facility failed to ensure necessary referral and follow-up care for a resident who required podiatry and physical/occupational therapy. Specifically, a podiatry referral for painful, thickened toenails was not completed, and the resident's physical and occupational therapy needs were not addressed as ordered.
The facility failed to ensure necessary medical referrals and follow-up care for a resident. Specifically, the facility did not facilitate a requested podiatry referral for painful, thickened toenails, nor did they follow up on referrals for physical and occupational therapy services.
The facility failed to ensure the primary care provider (PCP) was notified regarding fingerstick blood sugar (FSBS) results that were outside of the ordered parameters for one resident. While the facility provided periodic updates via fax, they failed to follow specific physician orders requiring immediate notification for values outside the prescribed range.
The facility failed to ensure the primary care provider was notified regarding fingerstick blood sugar (FSBS) results that were outside of ordered parameters for one resident. Specifically, the resident had nine documented instances of blood sugar levels below 70 between September and October 2018 without evidence of required physician notification.
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23 reviews from families & visitors
NC DHSR — View Official Record
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