Mountain View Memory Care

The resident's support plan failed to address needs regarding psychiatric services and multiple falls resulting in lacerations and stitches.

The medical evaluation for a resident did not include the medication regimen, contraindicated medications, or medication side effects.

A staff member used a noxious stimuli method by pinching a resident's nose to force medication administration, violating the requirement to treat residents with dignity and respect.

Staff utilized aversive conditioning and noxious stimuli by pinching a resident's nose to achieve compliance with medication administration.

Poisonous materials, including various cleaning liquids in spray bottles, were not stored in their original, labeled containers.

Carbon monoxide detectors were not installed in or immediately outside the egress of mechanical rooms containing gas-operated furnaces.

The home failed to immediately report suspected abuse to the local Area Agency on Aging regarding an incident involving a staff member and a resident, as well as failure to report bruising observed on a resident.

A resident did not receive required assistance with transfers, specifically the use of a Hoyer lift and a second staff member as indicated in their support plan.

The home failed to immediately report an allegation of staff abuse to the local Area Agency on Aging.

The home failed to report an incident involving alleged staff abuse to the Department within the required 24-hour timeframe.