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Nursing HomeMedicaid

Hempfield Manor

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1118 Woodward Drive, Greensburg, PA 15601120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 41 Google reviews

5
4
3
2
1
Hempfield Manor Nursing Home in Greensburg, PA — Street View
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What this means for your family

While Hempfield Manor is frequently praised for its effective physical therapy programs, the recent trend of negative reviews regarding staffing and basic care is concerning. If you choose this facility, ensure you have a plan for frequent family check-ins and be prepared to advocate strongly for your loved one's daily needs, as communication and response times are recurring issues.

Google Reviews

Google Reviews

41 reviews on Google
Hempfield Manor presents a polarized experience, with many families praising the rehabilitation therapy team for helping loved ones regain independence, while others report severe concerns regarding basic care and staffing levels. While some reviewers describe the staff as compassionate and the facility as clean, multiple families have reported critical failures in communication, hygiene, and timely response to call bells. Prospective families should be aware of these inconsistencies, as experiences appear to vary significantly depending on the specific wing or shift.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean6.0Activities5.0Meds3.0Memory2.0Comms3.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Attentive and kind nursing staff (noted by several families)
  • Successful outcomes for short-term rehab patients

Concerns

  • Chronic understaffing leading to slow call bell response (mentioned by 6 reviewers)
  • Poor communication regarding medical incidents and care plans (mentioned by 4 reviewers)
  • Inadequate hygiene and toileting assistance (mentioned by 4 reviewers)
  • Medication administration delays (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'20(4)'22(14)'24(5)'26(5)

Distribution · 45 analyzed

5
21
4
2
3
0
2
3
1
19

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to achieve successful rehab outcomes?
  • 2How do you ensure that nursing staff are able to respond quickly to call bells, especially during busier shifts?
  • 3What is your process for keeping families updated and communicating clearly if there is a change in a resident's care plan or a medical incident occurs?
  • 4Could you describe the specific protocols in place for medication administration to ensure everything is delivered accurately and on schedule?
  • 5What kind of daily activities and social engagement opportunities are available to help residents stay active and connected?
  • 6How does the team approach personal hygiene and toileting assistance to ensure every resident's dignity and comfort are maintained?

Personalized based on this facility's data


Key Review Excerpts

The therapy team worked with us and kept us apprised of his progress. They even did a home visit and recommended tools that would make his daily life easier to navigate.

Rehab patient's family · 2022★★★★★

They are slow to answer his call bell, if they answer it at all. Sometimes it's not even within his reach. One day his tray of food ended up on the floor & no one even noti

Long-term resident's family · 2024☆☆☆☆

During the 16 days she was without oxygen three separate times. The last time was for multiple hours. I never received a phone call from anyone about the incident

Rehab patient's family · 2024☆☆☆☆
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
87%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
35%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
12.1%
PA
8.3%
Westmoreland
13.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
PA
87.1%
Westmoreland
92.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.7%
Worse than Avg
Here
29.7%
US
19.4%
PA
26.0%
Westmoreland
24.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
PA
93.5%
Westmoreland
93.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
15.3%
PA
18.4%
Westmoreland
19.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.9%
Better than Avg
Here
15.9%
US
19.5%
PA
19.9%
Westmoreland
20.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
PA
68.7%
Westmoreland
69.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.6%
Better than Avg
Here
92.6%
US
81.8%
PA
69.2%
Westmoreland
76.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
PA
1.4%
Westmoreland
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
Well above state avg (10.1)
9 complaint-triggered
$24,569 in fines

Hempfield Manor shows concerning patterns with 45 deficiencies across 9 surveys, including multiple family complaints about resident safety and protection from abuse and neglect. Recurring issues include accident prevention and safety hazards, resident rights violations, and care planning problems. While the facility has addressed each cited deficiency with correction dates, the repeated nature of safety concerns and the fact that families have filed formal complaints warrant careful consideration during your visit.

Mar 20, 2026Routine
18
0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0945Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0636Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0941Minimal · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0942Minimal · PatternCorrected

Resident Rights Deficiencies

Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

0944Minimal · PatternCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0946Minimal · PatternCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0949Minimal · PatternCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Mar 20, 2026Complaint
2
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 30, 2025Complaint
1
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Apr 22, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 7, 2025Routine
14
0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0291Minimal · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jul 15, 2024Complaint
2
0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hempfield Manor

Organization Type

for profit

Chain Affiliation

Chain Name

Hcf Management

Chain Size

22 facilities nationwide

Chain avg rating: 3.4/5 · Rank 7 of 22

Ownership & Management

Owners

Hcf Operations, INC

Owner · Organization

100%

Chad M. Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

David V. Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

Hcf, INC

Owner (parent company) · Organization

Jeffrey L. Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

Joann C. Unverferth 12-29-04 Revocable Trust

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kendra M. U

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kerri a. Ro

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kevan R. Un

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kristen S.

Owner (parent company) · Organization

Joann C. Unverferth 12-31-12 Irrevocable Grantor Trust Fbo Kyle J. Unv

Owner (parent company) · Organization

Joseph L. Unverferth 12-15-11 Irrv Grantor Tr

Owner (parent company) · Organization

Lawrence G. Unverferth 12-13-11 Irrv Grantor Tr

Owner (parent company) · Organization

R. Steven Unverferth 12-14-11 Irrv Grantor Tr

Owner (parent company) · Organization

Key personnel

Klay, CelesteW-2 Managing EmployeePruett, JenniferW-2 Managing EmployeeRomes, KerriW-2 Managing EmployeeShaw, AnthonyW-2 Managing EmployeeUnverferth, ChadW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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