Mount Carmel Senior Living Community
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 45 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (19 vs median 8.0)
- High RN turnover (67%)
Bottom 25% in PA · Below recommended RN staffing · Worst in GABRIEL SEBBAG & THE SAMARA FAMILY chain · No penalties on record · Abuse citation
What this means for your family
Mount Carmel is highly regarded for its clean environment and compassionate staff, making it a strong candidate for your loved one. While the feedback is overwhelmingly positive, note that some residents have mentioned occasional wait times for assistance, so we recommend observing response times during your tour.
Google Reviews
Google Reviews
45 reviews on Google“Mount Carmel Senior Living Community is consistently praised for its clean, well-maintained environment and a highly compassionate, dedicated staff. Families and residents frequently highlight the quality of the therapy team and the variety of engaging activities, noting that residents are treated with respect and warmth.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and compassionate nursing staff
- Clean and well-maintained facility
- Effective and goal-oriented therapy team
- Engaging activities and community events
Concerns
- Occasional wait times or lapses in attention (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much the management engages with feedback online; how does the team use resident and family input to improve daily care?
- 2The therapy team comes highly recommended, so could you tell me more about how you tailor rehabilitation goals for each resident?
- 3With the recent health inspection reports, what specific steps is the facility taking to address and resolve those identified deficiencies?
- 4How do you ensure that nursing attention remains consistent and that residents aren't experiencing long wait times for assistance?
- 5What kind of daily activities or community events are planned to keep residents socially engaged and active?
- 6In the event of a medical emergency during the night, what is the protocol for ensuring immediate physician or specialist contact?
Personalized based on this facility's data
Key Review Excerpts
“Clean, bright facility. Personable, friendly, welcoming staff and residents. You are treated like family. Activity Department will keep you busy throughtout your day.”
“I know sometimes things you have to wait for. Sometimes things are forgotten,but let me tell you I am loved here and well taken care of. The people here go beyond for each one of us.”
“Amazing & clean facility with staff that truly treat your loved ones like their own family. Staff goes above and beyond day in and day out to ensure your love ones receive the best care possible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mount Carmel Senior Living has concerning patterns with 13 complaint-triggered deficiencies, indicating families filed reports about care issues. The most recurring problems involve quality of care (failing to provide appropriate treatment according to residents' needs), medication management errors, and maintaining a safe, clean environment. While most deficiencies show correction dates, issues persist across multiple surveys, suggesting ongoing challenges with consistent care delivery.
Dec 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 18, 2025Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Mar 18, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 2, 2025Complaint1
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Nov 25, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Oct 10, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Federal Penalties
Fine
Mar 18, 2025
$24,700
Ownership & Operations
Who Operates This Facility
Mount Carmel Senior Living Community
for profit
Chain Affiliation
Cedar View Holdings
9 facilities nationwide
Chain avg rating: 1.3/5 · Rank 4 of 7 (Worst)
Ownership & Management
Owners
Apostrophe Opco LLC
Owner · Organization
Cedar View Holdings LLC
Owner (parent company) · Organization
Samara Family Holdings LLC
Owner (parent company) · Organization
Leiser, Asher
Owner (parent company)
Sebbag, Gabriel
Owner (parent company)
3 Eagles LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit mtcarmelseniorliving.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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