Community Services Group
Families consistently rate this highly. Schedule a visit to confirm the fit.
based on 10 Google reviews
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What this means for your family
Due to the lack of substantive feedback in recent reviews, families cannot determine the quality of care from this data alone. It is highly recommended to conduct an in-person visit and ask specifically about staffing ratios and daily care routines, as the online ratings do not provide enough detail to evaluate the facility's performance.
Google Reviews
Google Reviews
10 reviews on Google“It is difficult to assess the quality of care at this facility because the vast majority of reviews contain no descriptive text. While there is a high volume of 5-star ratings, there is a lack of specific information regarding staffing, dining, or medical services for families to rely on.”
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a small, intimate community of 22 residents, how do you ensure everyone gets personalized attention during mealtimes?
- 2I noticed you are very active in responding to feedback from families; how does the team use resident and family input to improve daily operations?
- 3What specific protocols are in place to ensure quick medical response and communication with families during an after-hours emergency?
- 4How does the staff manage resident care and documentation to ensure all state regulatory standards and safety protocols are consistently met?
- 5What kind of daily activities or social outings do you organize to help the residents stay connected with each other in such a close-knit setting?
- 6How do you handle transitions in care if a resident's medical needs begin to increase beyond the current level of assisted living support?
Personalized based on this facility's data
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Community Services Group underwent 47 inspections, resulting in 18 clean reports and 69 documented violations. Findings from these inspections included issues regarding administrative documentation, staff qualification requirements, and failures to follow incident reporting protocols.
Oct 29, 2025Routine
The home failed to report an incident involving a staff member searching through a resident's belongings and taking clothing within the required 24-hour timeframe.
A staff member violated a resident's right to privacy of possessions by searching through their belongings and removing clothing.
Jul 22, 2025Routine
A staff member failed to treat a resident with dignity and respect by making disparaging remarks regarding the resident's request for medication verification.
Extinguished cigarette butts were found in the grass near the designated smoking area, indicating a failure in fire safety disposal procedures.
Opened medication pens were found undated, violating manufacturer instructions regarding disposal timelines after opening.
May 20, 2025RoutineCleanReport
No deficiencies found during this inspection.
May 8, 2025Routine
The home failed to complete an incident report regarding allegations of a resident making sexually explicit comments to another resident.
The home failed to implement additional measures to ensure a resident felt safe after being subjected to intimidating behavior and physical aggression by another resident.
A resident's annual medical evaluation was not completed within the required timeframe.
Mar 20, 2025RoutineCleanReport
No deficiencies found during this inspection.
Mar 5, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jan 23, 2025Routine
A resident struck another resident in the face following a perceived disrespectful comment.
Oct 2, 2024Routine
The home's current licensing inspection summaries dated 8/29/23 and 4/9/24 were not posted in a conspicuous and public place.
A direct care staff person did not receive required training in care for residents with dementia, cognitive impairment, and personal care service needs during 2023.
The chest freezer located in the kitchen was measured at 30 degrees, which is above the required temperature of at or below 0°F.
Ownership & Operations
Who Operates This Facility
Community Services Group INC
for profit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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