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Nursing HomeMedicaid

Morrison Woods Health Campus

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

4100 N Morrison Rd, Muncie, IN 4730468 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 30 Google reviews

5
4
3
2
1
Morrison Woods Health Campus Nursing Home in Muncie, IN — Street View
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What this means for your family

Morrison Woods is highly regarded for its cleanliness and compassionate staff, particularly in the memory care and rehab units. However, because some families have raised concerns about management transparency and response times for basic assistance, we recommend scheduling a tour during a weekend or evening to observe staffing levels firsthand.

Google Reviews

Google Reviews

30 reviews on Google
Morrison Woods Health Campus receives high praise for its clean, odor-free environment and compassionate nursing staff who are frequently described as treating residents like family. While many families report excellent experiences with rehab and long-term care, some reviewers have raised concerns regarding administrative transparency, staffing ratios, and the quality of clinical care for complex medical needs.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0ActivitiesN/AMedsN/AMemory9.0Comms7.0Value4.0

Strengths

  • Clean, well-maintained facility
  • Compassionate and friendly nursing staff
  • High-quality physical therapy services
  • Appetizing and varied meal options

Concerns

  • Slow response times for assistance leading to hygiene issues (mentioned by 2 reviewers)
  • Management/Administrative transparency and focus on finances over care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(3)'20(2)'22(3)'24(3)'26(2)

Distribution · 33 analyzed

5
25
4
1
3
3
2
0
1
4

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with personal care and hygiene needs?
  • 2I noticed the facility is well-regarded for its physical therapy services; how are these integrated into the daily routine for residents who need ongoing support?
  • 3How does your management team approach transparency regarding care plans and facility operations to ensure families feel involved and informed?
  • 4I appreciate that you actively engage with online feedback; how do you use that input from families to make tangible improvements to the resident experience?
  • 5Could you walk me through the typical meal service process and how the kitchen team accommodates individual dietary preferences or needs?
  • 6What is your facility's process for handling medical emergencies or urgent health changes, particularly during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

The memory care unit is amazing! They work constantly with the residents, are given amazing meals and snacks. They are kind, compassionate, have a great sense of humor, patient, caring, loving caretakers.

Memory care family member · 2016★★★★★

All on staff are competent, kind, and caring employees from the front offices to the ladies that clean and do laundry. The nurses and techs work together as a team.

Long-term resident's family · 2025★★★★★

I stayed with you folks for 21 blissful days. I had the diet I wanted (high calcium and protein) good care and fantastic physical therapists.

Rehab patient · 2024★★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
82%
Registered nurses for medical care
Total Nursing
4.28hrs
OK
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
69%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility38.5%
Worse than Avg
Here
38.5%
US
12.1%
IN
24.8%
Delaware
17.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
19.5%
IN
23.5%
Delaware
22.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.1%
Worse than Avg
Here
33.1%
US
19.4%
IN
23.8%
Delaware
23.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
93.4%
IN
93.6%
Delaware
87.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
15.3%
IN
13.0%
Delaware
11.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.5%
Better than Avg
Here
8.5%
US
14.4%
IN
11.4%
Delaware
10.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
81.8%
IN
81.5%
Delaware
67.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.4%
Better than Avg
Here
89.4%
US
79.7%
IN
79.0%
Delaware
74.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IN
1.3%
Delaware
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Above state avg (7.6)
3 complaint-triggered

Morrison Woods Health Campus has had 24 deficiencies across recent surveys, with some families filing complaint reports about neglect reporting and wound care issues. The most recurring problems involve medication management, fire safety systems, and infection control protocols. While all identified deficiencies show correction dates from the facility, the pattern of repeated issues in medication services and safety systems across multiple surveys suggests ongoing operational challenges that families should discuss during visits.

Jun 27, 2025Routine
13
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Aug 23, 2024Routine
4
0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 9, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 8, 2024Complaint
2
0659Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 26, 2023Routine
4
0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Morrison Woods Health Campus

Organization Type

for profit

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

124 facilities nationwide

Chain avg rating: 4.0/5 · Rank 105 of 120

Ownership & Management

Owners

Hancock Regional Hospital

Owner · Organization

100%

Barney, Leigh

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Davis, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Trilogy Healthcare Operations of Muncie, LLCManagerCrabill, AmandaManagerLong, StevenManagerBond, MariaTrustee of the SnfClark, TimothyTrustee of the Snf
Source: Medicare provider data

Contact

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References & Resources

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