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Assisted Living

Morningstar at Mountain Shadows

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

5355 Centennial Blvd, Northwest Colorado Springs · Colorado Springs, CO 8090178 bedsLicensed & Active
Source: CO CDPHE — view official record
Google rating
4.7/5

based on 65 Google reviews

5
4
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Morningstar at Mountain Shadows Assisted Living in Colorado Springs, CO — Street View
Street View

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What this means for your family

MorningStar at Mountain Shadows is highly regarded for its warm, resident-centered culture and engaging activity programs, making it a strong candidate for those seeking a supportive environment. While most experiences are excellent, we recommend that families clarify current health safety protocols and administrative communication expectations during your tour to ensure they align with your needs.

Google Reviews

Google Reviews

65 reviews on Google
MorningStar at Mountain Shadows is widely praised by families for its warm, compassionate staff and vibrant, home-like atmosphere. While the vast majority of reviews highlight excellent care and professional communication, a few isolated negative experiences mention concerns regarding administrative responsiveness and adherence to safety protocols.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Warm, compassionate, and attentive staff
  • Clean, well-maintained, and beautiful facility
  • Strong focus on resident dignity and individual care
  • Engaging activities and social environment

Concerns

  • Inconsistent enforcement of health and safety protocols (mentioned by 2 reviewers)
  • Poor communication or rudeness from administrative/sales staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'21(2)'23(9)'25(3)'26(4)

Distribution · 57 analyzed

5
50
4
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0
1
4

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much care you put into responding to feedback from families; how does that culture of listening influence how you manage day-to-day resident care?
  • 2The facility looks beautiful and very well-maintained; what are your specific protocols for ensuring the environment stays clean and safe for everyone?
  • 3We love the idea of a social environment; could you tell us about some of the favorite group activities or outings the residents currently enjoy?
  • 4How do you ensure that the high level of individual dignity and personalized attention mentioned by many families is maintained during shift changes?
  • 5In the event of a medical emergency or a health concern during the night, what is the specific process for notifying the family and providing care?
  • 6How does the administrative team ensure that communication remains clear and consistent with families regarding any changes in a resident's care plan?

Personalized based on this facility's data


Key Review Excerpts

I researched quite a few facilities before selecting this one and moving a parent into memory care on 8 Oct. When visiting the facility, talking with current residents, residents' families, and staff, it's clear that there is LIFE here.

Memory care family member · 2024★★★★★

Taking someone with Alzheimer's to a facility is the hardest decision to make. Mom was resistant but they made her feel at home quickly and surrounded her with love, warmth, activities, attention.

Long-term resident's family · 2017★★★★★

Our father was in Memory Care at Morningstar at Mountain Shadows for 6 months before his passing. He received wonderful care. I would highly recommend having your loved one at Morningstar. Management and staff were attentive to his needs as well as ours. Communication was great.

Memory care family member · 2023★★★★★
Source: 65 Google reviews

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

6total
Feb 23, 2026Complaint
CleanReport

No deficiencies found during this inspection.

Aug 6, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Apr 15, 2025Other
CleanReport

No deficiencies found during this inspection.

Mar 5, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Oct 11, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Oct 11, 2023Complaint
CleanReport

No deficiencies found during this inspection.

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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