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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 111 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 1 finding in latest survey
Center at Centennial, the has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy and modern, clean, and well-maintained facility. Review the component ratings and current source records before deciding.
The Center at Centennial receives polarized feedback, with many families praising the modern, clean facility and the effectiveness of the physical and occupational therapy teams. However, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times for call lights, and inconsistent nursing care that has led to preventable medical complications for some residents. Families should be aware that while the environment is physically appealing, the quality of care can vary drastically depending on the shift and individual staff attention.
Quality Themes
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Concerns
Rating Trends
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Distribution · 113 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The Physical Therapy and Speech Therapy was great, but care from the nurses IS HORRIBLE! It's not their family, they don't care.”
“Loved ones can ring the bell for help of one sort or another and wait 45 minutes, believe me it happened very day my son was there.”
“The building and living areas are clean. Staff is friendly and knowledgeable. The food is good for the most part with a decent variety. If you do your part the staff will get you out of here sooner.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered investigations, including recent safety hazards and care quality concerns in July 2024. The facility shows recurring issues with fire safety systems, accident prevention, and infection control across multiple surveys from 2022-2024. While all deficiencies appear corrected, the pattern of repeat violations in safety systems and the recent complaint-triggered deficiency regarding accident hazards suggest ongoing operational challenges that families should discuss during visits.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Source: CO Dept. of Public Health & Environment
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Center at Centennial, the
for profit
Veritas Management Group
15 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 15 (Highest rating)
Key personnel
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