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Morada Cedar Hill

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

225 W. Pleasant Run Rd., Cedar Hill, TX 7510485 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.2/5

based on 143 Google reviews

5
4
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1
Morada Cedar Hill Assisted Living in Cedar Hill, TX — Street View
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What this means for your family

This facility offers a wonderful social environment and excellent dining that many residents love. However, families must exercise extreme caution regarding administrative integrity and safety, as there are documented patterns of billing disputes and serious physical safety incidents. We recommend requesting a meeting with the Executive Director to specifically discuss their current protocols for resident safety and financial transparency.

Google Reviews

Google Reviews

143 reviews on Google

Morada Cedar Hill is highly regarded by many families for its compassionate staff and vibrant community atmosphere, particularly regarding its social activities and dining. However, the facility has faced serious allegations regarding financial mismanagement, billing errors, and a highly publicized incident involving resident assault. Families should weigh the frequent praise for the caregiving team against documented concerns regarding administrative transparency and safety.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean8.0Activities9.0Meds2.0Memory4.0Comms3.0Value4.0

Strengths

  • Compassionate and attentive caregiving staff
  • Engaging social activities and community events
  • Clean and well-maintained environment
  • High-quality dining and meal variety

Concerns

  • Financial mismanagement and billing discrepancies (mentioned by 3 reviewers)
  • Serious safety incidents and resident assault (mentioned by 3 reviewers)
  • Communication gaps with management and families (mentioned by 3 reviewers)
  • Inconsistent nursing/medication administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(11)'19(10)'21(10)'23(18)'25(9)'26(28)

Distribution · 150 analyzed

5
110
4
11
3
3
2
4
1
22

How They Respond to Reviews

97%response rate
Generic

The owner relies heavily on a small set of repetitive templates to respond to reviews. While they frequently use the reviewer's name, the core message remains a copy-paste sentiment that rarely acknowledges the specific details or staff members mentioned in the reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the dining variety here; could you tell us more about how the meal planning works for residents?
  • 2What kind of social activities or community events are currently planned to keep residents engaged?
  • 3How does the nursing team ensure that medication administration is consistent and accurate for every resident?
  • 4What specific protocols are in place to ensure resident safety and prevent incidents within the community?
  • 5How does the management team keep families updated on any changes in a resident's health or daily well-being?
  • 6Could you explain the process for managing billing and how families can expect to receive clear, transparent communication regarding costs?

Personalized based on this facility's data


Key Review Excerpts

My father has been a resident at this facility for over a year, and I want to take a moment to recognize the outstanding staff. A special thank you to Ms. Helen (concierge), Barbie (business services), Andrea (Director of Health & Wellness), and Crystal and Cathy from the medical team.

Long-term resident's family · 2026★★★★★

The staff is absolutely amazing and welcoming from the moment you walk in. Ms. Gloria Sterling, in the front desk has the best smile and her infectious joy and warmth makes you feel right at home.

Family member · 2026★★★★★

My 91 year old dad is making an awesome transition to this place and loves it as well. Robin Grainger, Ms. Williams (administrator), KiKi and others know their "stuff" and put residents and family first.

Family member · 2021★★★★★
Source: 143 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
12deficiencies

Key Findings

The most recent inspection in November 2023 identified several health code violations related to staff training, registry checks, and resident care standards. Previous inspections in March 2022 also noted various life safety code deficiencies regarding building maintenance and fire safety protocols.

Nov 15, 2023Routine

Health Code (5 violations)

Health CodeCorrected Jan 15, 2024

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Nov 30, 2023

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Corrected Sep 23, 2024

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Health CodeCorrected Jan 15, 2024

The facility failed to have documented evidence that direct care staff had completed all required continuing education.

Health CodeCorrected Jan 15, 2024

The facility failed to ensure that the care and services provided to a resident with Alzheimer's disease or a related disorder met the specific identified needs of the resident.

Health CodeCorrected Jan 15, 2024

The facility failed to meet the requirements related to staff training for employees who provide direct care to a resident with Alzheimer's disease or a related disorder.

Mar 7, 2022Routine

Life Safety Code (6 violations)

Life Safety CodeCorrected Apr 9, 2022

The facility failed to keep storage areas organized and free of obstructions.

Life Safety CodeCorrected Apr 9, 2022

The facility failed to provide a fire sprinkler system that met the referenced codes and standards.

Life Safety CodeCorrected Apr 9, 2022

The facility failed to ensure means of egress met the referenced codes and standards.

Life Safety CodeCorrected Apr 9, 2022

The facility failed to provide proper locking devices

Life Safety CodeCorrected Apr 9, 2022

The facility failed to have and enforce a smoking policy.

Life Safety CodeCorrected Apr 9, 2022

The facility failed to ensure the building electrical system met the referenced codes and standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hp Cedar Hill Opco I, LLC

Organization Type

for profit

Management Company

MORADA SENIOR LIVING LLC

Administrator

TINA WILLIAMS

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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