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Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 143 Google reviews
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Public Google reviewers rate Morada Cedar Hill highly. Reviewers highlight: compassionate and attentive caregiving staff, engaging social activities and community events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Morada Cedar Hill is highly regarded by many families for its compassionate staff and vibrant community atmosphere, particularly regarding its social activities and dining. However, the facility has faced serious allegations regarding financial mismanagement, billing errors, and a highly publicized incident involving resident assault. Families should weigh the frequent praise for the caregiving team against documented concerns regarding administrative transparency and safety.
Quality Themes
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Concerns
Rating Trends
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Distribution · 150 analyzed
The owner relies heavily on a small set of repetitive templates to respond to reviews. While they frequently use the reviewer's name, the core message remains a copy-paste sentiment that rarely acknowledges the specific details or staff members mentioned in the reviews.
Personalized based on this facility's data
Key Review Excerpts
“My father has been a resident at this facility for over a year, and I want to take a moment to recognize the outstanding staff. A special thank you to Ms. Helen (concierge), Barbie (business services), Andrea (Director of Health & Wellness), and Crystal and Cathy from the medical team.”
“The staff is absolutely amazing and welcoming from the moment you walk in. Ms. Gloria Sterling, in the front desk has the best smile and her infectious joy and warmth makes you feel right at home.”
“My 91 year old dad is making an awesome transition to this place and loves it as well. Robin Grainger, Ms. Williams (administrator), KiKi and others know their "stuff" and put residents and family first.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in November 2023 identified several health code violations related to staff training, registry checks, and resident care standards. Previous inspections in March 2022 also noted various life safety code deficiencies regarding building maintenance and fire safety protocols.
Health Code (5 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
The facility failed to have documented evidence that direct care staff had completed all required continuing education.
The facility failed to ensure that the care and services provided to a resident with Alzheimer's disease or a related disorder met the specific identified needs of the resident.
The facility failed to meet the requirements related to staff training for employees who provide direct care to a resident with Alzheimer's disease or a related disorder.
Life Safety Code (6 violations)
The facility failed to keep storage areas organized and free of obstructions.
The facility failed to provide a fire sprinkler system that met the referenced codes and standards.
The facility failed to ensure means of egress met the referenced codes and standards.
The facility failed to provide proper locking devices
The facility failed to have and enforce a smoking policy.
The facility failed to ensure the building electrical system met the referenced codes and standards.
Hp Cedar Hill Opco I, LLC
for profit
MORADA SENIOR LIVING LLC
TINA WILLIAMS
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Google Reviews
143 reviews from families & visitors
Official Website
Visit moradacedarhill.seniorlivingnearme.com
TX HHSC — View Official Record
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