Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 706 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Montecito Post Acute Care and Rehabilitation has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical and occupational therapy and responsive and professional management team. Review the component ratings and current source records before deciding.
Montecito Post Acute Care and Rehabilitation receives highly polarized feedback, with many reviewers praising the therapy and nursing teams while others report severe neglect and safety concerns. Families should be aware of recurring reports regarding slow response times to call lights, hygiene issues, and challenges with communication. While some patients have had positive rehabilitation experiences, the facility faces significant allegations of neglect that require careful investigation by prospective families.
Quality Themes
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Concerns
Rating Trends
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Distribution · 167 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The therapy team itself is caring, actually helpful in goal setting/ achievement. We feel lucky to be working with Montecito post acute care, Kyle and team made the difference.”
“I pressed the call button multiple times yo see if someone could help me move him around. No one has showed up at all. I walked to the nurses station & told my mom to press the call button again so I can see how they would react. No one reacted when the call light went on.”
“My mom came home with little to no pt and ot done to allow herself to get around and bedsores weeks of neglect. She also came home with scabies.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports that triggered deficiency findings, including recurring issues with accident prevention and medication management. The facility shows a pattern of deficiencies across safety measures, nursing staff levels, and medical records handling, with accident hazards cited multiple times in recent years. While all violations have correction dates, the persistence of safety concerns warrants careful consideration during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Federal Penalties
Fine
May 20, 2025
$8,278
Source: AZ State Licensing Agency
The onsite complaint survey was conducted on April 6, 2026 and investigated complaints #00163410 and 00164317There were no deficiencies noted.
An onsite complaint survey was conducted on March 20, 2026 for the following intakes: 2795775, 2797040, 2800471, 2804138 & 2807637. There were no deficiencies cited.
The Complaint survey was conducted on October 30, 2025, in conjunction with the investigation of the following complaints 2654811 00149130 and 2655419 00149124. The census was 205. There were no deficiencies cited.
Investigation of intakes # AZ00225072, SF00135295, AZ00225069, SF00135286, AZ00191356, AZ00191355, AZ00190373, AZ00190372 was conducted on July 15, 2025. No deficiencies were cited.
An onsite complaint survey was conducted on May 5, 2025 for the investigation of intake # 00129212. There were no deficiencies cited.
An onsite complaint survey was conducted on April 17 through April 18, 2025 for the investigation of intake #AZ00223571, 00127242 and 00127172. There were no deficiencies cited.
An onsite complaint survey was conducted on April 09, 2025 for the investigation of intake # 00125395, 00125320, 00124030. There were no deficiencies cited.
An investigation was conducted on March 14, 2025 of intake # 00212824, 00121069, 00212225, 00122645, 00122078. The following deficiencies were cited;
Violation cited
Violation cited
Montecito Post Acute Care and Rehabilitation
for profit
The Ensign Group
346 facilities nationwide
Chain avg rating: 3.2/5 · Rank 79 of 328
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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