Ashton Gardens Assisted Living LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 30 Google reviews
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What this means for your family
Families consistently rate Ashton Gardens Assisted Living LLC highly, reflecting positive day-to-day experiences. Reviewers highlight: compassionate and attentive caregiving staff, exceptional communication with family members. Keep in mind that online reviews reflect personal experiences and may not capture everything. Schedule a visit to see if it feels right for your loved one.
Google Reviews
Google Reviews
30 reviews analyzed“Ashton Gardens is highly regarded by families for providing a warm, home-like environment that emphasizes compassion and dignity, particularly for residents in their final days. Reviewers consistently praise the owners, Dana and Shawn, for their hands-on leadership and excellent communication with families. While the facility excels in hospice-level care and emotional support, it is primarily noted as a peaceful, clean, and intimate group home setting.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Exceptional communication with family members
- Clean, beautiful, and inviting home environment
- Strong integration with hospice services
- Personalized, family-oriented atmosphere
Rating Trends
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much the management values communication with families; how do you typically keep us updated on our loved one's day-to-day well-being?
- 2The home feels so beautiful and inviting; what specific touches do you use to maintain such a warm, family-oriented atmosphere for the residents?
- 3Since the caregiving staff is so highly regarded here, how do you ensure that the personalized, attentive care continues even during shift changes?
- 4How does the integration with hospice services work here if a resident's medical needs become more complex?
- 5What kind of daily activities or social outings are planned to help residents stay engaged with the community?
- 6In the event of a medical emergency during the night, what is the immediate protocol for getting care to a resident?
Personalized based on this facility's data
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Oct 31, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaint 00134090 conducted on October 31, 2025.
Apr 4, 2025Routine
The following deficiency was found during the on-site compliance inspection conducted on April 4, 2025:
Based on documentation review, record review, and interview, the manager failed to ensure a resident provided evidence of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for two of two residents sampled. The deficient practice posed a TB exposure risk to residents. Findings include: 1. R9-10-113.A states, "If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that...2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1)..." 2. A review of R2's medical record revealed no documentation of a risk assessment of prior exposure to infectious TB. Based on R2's date of acceptance, this documentation was required. 3. A review of R3's medical record revealed no documentation of a risk assessment of prior exposure to infectious TB. Based on R3's date of acceptance, this documentation was required. 4. In an interview, E1 acknowledged R2's and R3's medical records did not include documentation of a risk assessment of prior exposure to infectious TB. Technical assistance was provided on this Rule during the inspection conducted on February 6, 2024.
Feb 6, 2024Complaint
The following deficiency was found during the on-site compliance inspection and investigation of complaint AZ00194262 conducted on February 6, 2024:
Based on record review and interview, the manager failed to ensure a service plan included cognitive stimulation and activities to maximize functioning; strategies to ensure residents personal safety; encouragement to eat meals and snacks; and coordination of communications with the resident's representative, family members, and, if applicable, other individuals identified in the resident's service plan, for two of two resident sampled who received directed care services. Findings include: 1. A review of R1's medical record revealed a service plan dated in November 2023. However, the service plan did not include cognitive stimulation and activities to maximize functioning, strategies to ensure R1's personal safety, encouragement to eat meals and snacks, and coordination of communications with the resident's representative, family members, and, if applicable, other individuals identified in the resident's service plan. 2. A review of R3's medical record revealed a service plan dated in December 2023. However, the service plan did not include cognitive stimulation and activities to maximize functioning, strategies to ensure R3's personal safety, and coordination of communications with the resident's representative, family members, and, if applicable, other individuals identified in the resident's service plan. 3. In an interview, E3 acknowledged R1's and R3's service plan did not include the above mentioned requirements.
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References & Resources
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Google Reviews
30 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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