Monet House Inn
Families consistently rate this highly — reviewers highlight modern, clean, and well-designed facility. Schedule a visit to confirm the fit.
based on 180 Google reviews
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What this means for your family
This facility offers a modern environment and a highly effective therapy team, which many families find beneficial for short-term rehab. However, the recurring, serious reports of neglect and slow response times are concerning. We strongly advise you to visit during off-hours or weekends to observe staffing levels firsthand and to speak directly with current residents' families about their daily care experiences.
Google Reviews
Google Reviews
180 reviews on Google“Monet House Inn (Symphony Linden) receives highly polarized feedback, with many families praising the modern, clean facility and the dedicated therapy team. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor communication, and neglectful care, particularly regarding hygiene and medication management. Potential families should weigh the positive aesthetic and therapy outcomes against recurring reports of slow response times and inconsistent quality of life for residents.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-designed facility
- Effective physical and occupational therapy programs
- Friendly and helpful front-office and marketing staff
- Welcoming atmosphere for visitors and families
Concerns
- Chronic understaffing leading to slow response times for call lights (mentioned by 9 reviewers)
- Poor hygiene and neglect (residents left in soiled briefs) (mentioned by 7 reviewers)
- Poor food quality and inadequate portion sizes (mentioned by 6 reviewers)
- Lack of communication between staff and family members (mentioned by 5 reviewers)
- Medication management errors or delays (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 186 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you currently keep families updated on their loved one's daily well-being and care progress?
- 2With your focus on physical and occupational therapy, how do you ensure that staff are available to assist residents with their mobility needs throughout the day and evening?
- 3Could you walk me through your process for medication management and how you ensure accuracy and timeliness for each resident?
- 4I’ve heard great things about your modern facility design; how do you incorporate resident feedback to ensure the dining experience and meal quality meet everyone's nutritional needs and preferences?
- 5What is your protocol for responding to call lights, and how do you prioritize assistance when multiple residents need support at the same time?
- 6Could you share how your team maintains high standards of personal hygiene and comfort for residents throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“I have been there with call lights going off for over an hour before anyone came. There needs to be a complete over haul.”
“The nursing staff was spot on , Pennie and Kori were awesome, along with Reggie and the night staff . The Aides were really good Amari, Kye, and Ben did a wonderful job taking care of my needs . The lack of communication amongst the staff is a huge problem.”
“They’re leaving patients, that cannot get out of bed, sitting in dirty briefs for hours!!! As well as not bringing”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified serious concerns regarding medication administration errors, including missed insulin injections, as well as issues with staffing levels and facility maintenance. The facility has also been cited for missing required fire drill documentation and inadequate bathroom ventilation.
Jun 2, 2025Routine
The kitchen sink in the sub kitchen is excessively worn and in poor repair.
The floor in the sub kitchen has missing and/or torn flooring.
The licensee did not have written documentation that one staff member is free from communicable tuberculosis.
Numerous resident bathrooms had inoperable ventilation fans.
The facility was unable to produce fire drill records for several periods between April 2023 and May 2025.
May 20, 2025Complaint
Resident A did not receive insulin injections for a period of time because the medication was not listed on the Medication Administration Record (MAR) and there was no doctor's order available to staff; additionally, other medications (Atorvastatin and Aspirin) were missed on various dates.
Mar 28, 2025Complaint
Allegations of inadequate staffing (one staff working alone for five hours) and concerns regarding inadequate care leading to a resident suffering a stroke.
Ownership & Operations
Who Operates This Facility
Symphony of Linden Health Care Center, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
180 reviews from families & visitors
Official Website
Visit symphonylinden.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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