Homer House Inn
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 180 Google reviews
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What this means for your family
This facility offers a highly compassionate staff and a smooth transition process for those moving from rehab to assisted living. However, families must exercise extreme caution and perform unannounced visits, as multiple reviewers have reported serious concerns regarding hygiene, wound care, and medication delays.
Google Reviews
Google Reviews
180 reviews on Google“Families often praise the facility for its compassionate, long-term staff and its ability to provide a warm, welcoming environment during transitions from rehab to assisted living. However, there are serious, recurring allegations regarding neglect, specifically concerning hygiene, wound care, and medication delays. While some residents enjoy the activities and community, others have reported significant issues with food quality and the loss of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Smooth transition from rehab to long-term care
- Clean and well-maintained environment
- Welcoming atmosphere for families
Concerns
- Issues with hygiene and resident care (e.g., infrequent diaper changes, lack of showering) (mentioned by 3 reviewers)
- Inconsistent medication management and delays (mentioned by 2 reviewers)
- Poor food quality and taste (mentioned by 2 reviewers)
- Loss of resident personal belongings
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is so wonderful to see how much the management engages with the community and responds to feedback; how do you use that feedback to improve the daily care of your residents?
- 2Since the nursing staff is known for being so compassionate, could you walk us through the specific process for managing daily medications and how you ensure there are no delays in administration?
- 3We want to make sure our loved one stays comfortable and clean; what is your specific routine for assisting residents with hygiene, such as regular showering and incontinence care?
- 4We noticed the facility is very well-maintained; how do you handle the organization of resident rooms to ensure that personal belongings and cherished items stay safe and accounted for?
- 5Could you tell us a bit about the dining experience, specifically how the menus are planned and what steps are being taken to ensure the meals are both nutritious and flavorful?
- 6What does a typical day of social activities and engagement look like for the residents here at Homer House Inn?
Personalized based on this facility's data
Key Review Excerpts
“The staff was so kind and compassionate with both grandma and our family as she recovered, and checked in with us a lot to make sure all was well.”
“The food was awful. Most meals my dad took one bite and said it was terrible. Many of my dad’s belongings went missing at Symphony including bedding, clothes, dishes, and even TP we brought.”
“Can't seem to change a bandage for a wound. Always getting your medication late. This place is very short staff for the night shift.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified serious concerns regarding medication administration, including multiple instances where residents did not receive prescribed medications and staff-resident conflicts. Additionally, a deficiency was noted regarding expired CPR and First Aid certification for a staff member.
Aug 23, 2024Routine
One staff member's CPR and First Aid certificate had expired in March 2024.
Mar 5, 2024Complaint
Staff failed to administer medications to Resident A on several occasions, including failure to provide Cholecalciferol, Melatonin, Metoprolol Tartrate, Buspirone HCL, Diazepam, Atorvastatin Calcium, Mirtazapine, Plavix, Prednisone, and Guaifenesin. Resident reported staff 'got an attitude' and refused to hand over medication cups.
Jan 22, 2024Complaint
On 12/02/23, residents did not receive their medications from 6am-6pm because the scheduled medication passer did not pass medications and failed to sign out the medications.
Ownership & Operations
Who Operates This Facility
Symphony of Linden Health Care Center, LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
180 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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